Family And Community Resource Specialist
- Full-Time
- Ann Arbor, MI
- Ann Arbor Public Schools
- Posted 3 years ago – Accepting applications
Job Description
- JobID: 12357 Position Type:
Special Programs
Date Posted:
8/2/2021
Location:
Preschool and Family Center
Closing Date:
08/16/2021
District:
Ann Arbor Public Schools - website POSITION TITLE: Family and Community Resource Specialist
FTE: 1.0
POSITION LOCATION: Ann Arbor Preschool and Family Center
SALARY: Classification 09 Salary Schedule
REPORTING RELATIONSHIP: Building Principal
POSITION SUMMARY:
The Family and Community Resource Specialist (FCRS) will interface with many families from diverse backgrounds, collecting information in order to determine eligibility in the program. The FCRS is responsible for contacting families by phone and email, conducting in-person family interviews, scheduling appointments with families, maintaining their confidential file, maintaining a multiple databases, while maintaining a waitlist. This position is heavily rooted in data entry. The ideal candidate will be able to multi-task and have an attention to detail while providing excellent confidential customer service.
The FCRS provides ongoing multi-faceted support to families being served within the Preschool program. The FCRS supports Family Engagement and the goal setting process and assists with connecting families to community resources and services for their child, and/or their family.
EDUCATION and/or EXPERIENCE:
BA in Human Services, Social Work, or Early Childhood required
Experience working with young children (under 5 years of age)
Experience working with children and families of diverse cultural and economic backgrounds
Experience working with children with special needs
Training/experience in the health-care field desired
Must possess valid Michigan driver's license and access to reliable transportation
QUALIFICATIONS REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The following is a list of qualifications for the position, any one of which may be waived by the Board in exercising its prerogative to determine qualifications.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Assists in ensuring maximum enrollment for the Head Start program and the creation and maintenance of a waitlist.
- Assist Head Start families in the electronic enrollment process by conducting initial interviews with parents and assisting in completion of all necessary formsAssists families in developing ways to break down barriers keeping them from becoming active and engaged members of their communityAssists families in carrying out health and social services recommendation for referrals, in some cases attending appointments with families.Maintains an accurate, up to date family service record on each assigned Head Start childReview health records of students to identify special needs and to coordinate total health care including nutrition, dental and medical careMaintain ongoing communication with parents of Head Start childrenSupports parent engagement in the Head Start programFacilitate Parent Council and conduct Parent Meetings and workshopsPlan and complete home visits to families with children enrolled in Head Start, as neededIdentify and utilize community resources to help with health care, speech and hearing needs, mental health issues and any other family related issuesVisit and assist in Head Start classroomsAttend and participate in IEPT processDesign, in cooperation with Supervisor and other family service workers, 215-day work schedule to include work during June, July and AugustRegular and reliable attendanceAbility to present information effectively and respond to questions from groups of educators, customers, and the general publicOther duties may be assigned
TECHNICAL SKILLS:
- Demonstrated proficiency in the use of personal computer (PC) and MAC in a networked environment to utilize the Internet and other electronic communications mechanisms such as email, conferencing, bulletin boards, etc.Ability to integrate technology into the everyday work flow is necessaryExcellent knowledge of productivity applications such as Microsoft Office (word processing, spreadsheets, database, spreadsheets, and presentation software) and other technology to support efficient and effective office operation is requiredAbility to implement new technologiesAbility to read and interpret general business periodicals, professional journals, technical procedures, governmental regulations and forms
INTERPERSON SKILLS:
- Ability to work independently with management guidanceAbility to build rapport with others and to serve diverse populationsPossess excellent customer service and communication skills with a family centered focusAbility to take the initiative, work well with others as a collaborative team member and exhibit good communication skillsAbility to work effectively and collaboratively with other departments, agencies and individuals
REASONING ABILITY:
- High level of professionalism with the ability to handle confidential information ,use good judgment, plan and handle complex projects and maintain a flexible attitudeAbility to define problems, collect data, establish facts and draw valid conclusionsHighly proficient in subject areas of : problem solving, organizational dynamics, and emotional intelligenceAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
LANGUAGE SKILLS:
- Read, write and comprehend simple instructions, correspondence and memos.Effectively present information in one-on-one and small group situations to staff, parents, students and administrators.Communicate clearly and concisely, both orally and in writing.
MATHEMATICAL SKILLS:
Add, subtract, multiply and divide. Perform basic arithmetical calculation.
OTHER SKILLS and ABILITIES:
Knowledge and prior use of conflict management skills.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently walking and standing while performing the duties of this job. The employee may frequently bend or twist at the neck and back while performing the duties of this job.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate to loud. The employee is frequently required to interact with the public and other staff. The employee is directly responsible for the safety and well being of students.
METHOD OF APPLICATION:
All applicants must apply online at A2Schools.org -> District Links -> Job Postings