Export Supervisor - Customs Compliance

Position Summary

The Customs Compliance Supervisor will manage a team of Customs Compliance Specialist(s) and Coordinator(s) to ensure that Costco is in compliance with all applicable laws, regulations and policies for international trade. The position will work closely with multiple departments and divisions to support Costco's export and sanctions program. The Supervisor is responsible to provide leadership and management of the team's activities, projects and work processes.

Job Duties/Essential Functions

• INTEGRITY: When achieving benchmarks and goals, use methods/strategies that are consistent with the Code of Ethics and the Standard of Ethics for Managers and Supervisors. Always leads by example. Appropriately handles employee concerns and follows through to resolution.

• MEMBER SERVICE: Provides and ensures staff provides an exceptional member experience.

• ADMINISTRATION: Ensures proper department coverage

• MANAGING PERFORMANCE: Coaches and mentors employees to provide support and guidance. Has regular open and honest conversations with employees to discuss work performance and career development. Identifies learning opportunities to strengthen employee knowledge, skill and ability.

• COMMUNICATION: Regularly shares information with employees via meetings and one-on-one conversations. Successfully navigates difficult conversations with employees, members, and suppliers. Listens, expresses empathy and adapts to get point across. Addresses issues immediately to ensure a timely resolution and to avoid escalating the situation. Consistently demonstrates business knowledge during interactions with senior management.

• SELF-MANAGEMENT: Demonstrates sound judgement, taking a partner when necessary. Ability to maintain self-control in intense, hectic situations.

• INCLUSION: Encourages different approaches and ideas to work and to accomplish goals. Seeks employee input. Takes the time to get to know or reach out to candidates who show potential that may not come forward on their own.

• COMPLIANCE AND SAFETY: Takes measures to ensure employee and member information is kept confidential and adheres to IS security policy.

• This is a full-time management/leadership position (45+ hours per week).

• Performs daily supervision of compliance team and activities to meet individual and department goals.

• Reviews work product, monitors workload, and provides direction on projects to meet deadlines and ensure continued momentum.

• Reviews applicant submissions for job postings, conducts interviews, and makes recommendations regarding hiring status

• Manages the commodity classifications and ECCN assignment for all exported items.

• Manages the monthly/quarterly export auditing, reporting, and correction activities with third party providers.

• Oversight of denied party screening (DPS) program, including third party software provider, and monthly/quarterly reporting.

• Reviews all export compliance and sanctions policies to ensure regulatory requirements are being met.

• Monitors new laws, trade regulations, trade sanctions and restrictions, and general prohibitions and apply to business processes.

• Works with all government agencies, as required.

• Provides direction and guidance to relevant internal departments, suppliers, and service providers to ensure compliance objectives are met.

• Identifies areas and provide recommendations to improve compliance, communication, internal controls or to increase efficiencies.

• Develops corrective action recommendations for non-compliance of any export policies, laws, or regulations.

• Maintains and updated internal process documents in relation to areas of responsibility, implement new procedures as necessary.

• Assists in systems enhancements, account requirements and implementation of new programs.

• Facilitates training programs directed toward internal departments, warehouses, and freight forwarders to provide knowledge of Customs Compliance processes, systems and policies, as necessary.

• Regular and reliable workplace attendance.

Non-Essential Functions

• Assists in other areas of the department as necessary.

• Assists in other areas of the company as necessary.

Ability to operate vehicles, equipment or machinery.

• Same as Essential Functions

Experience, Skills, Education & Licenses/Certifications
Required:

• 5+ years of customs compliance experience.

• Supervisory/Management experience.

• Knowledge of import and export trade regulations, export controls, sanctions, Schedule B and ECCN classification.

• Proficient in Microsoft Office applications and Google applications.

• Strong interpersonal skills, good written and verbal communication/presentation skills.

• Detail oriented with excellent analytical and organizational skills.

• Self-motivated, able to work independently and meet deadlines.

• Willingness to share knowledge, teach, and assist others as needed.

• HIPAA Training and Supervisors Orientation (within 30 days of hire); Leadership Development 101 (within one year); Costco Pay Policies (within 90 days of promotion).

Recommended:

• Bachelor’s degree preferred.

• Customs Broker License preferred.

• Knowledge of AS400 and SAP applications.

• Auditing experience.

• IS experience to develop and use new systems, software, or program enhancements.

• Demonstrated project management experience with continuous improvement and goal oriented mindset.

Applicants to submit cover letter and resume.

Posting closing date 01/22/2021

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Relocation assistance
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

COVID-19 considerations:
All employees are required to wear face masks at all times, and answer health screening questions prior to arriving to the office.

Education:

• Bachelor's (Preferred)

Work Location:

• One location

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• Temporarily due to COVID-19

COVID-19 Precaution(s):

• Remote interview process
• Personal protective equipment provided or required
• Temperature screenings
• Social distancing guidelines in place
• Virtual meetings
• Sanitizing, disinfecting, or cleaning procedures in place