Experienced Veterinary Receptionist

Are you an outgoing and passionate person? Do you enjoy helping others get the best care for their four (sometimes three) legged furry friends? Are you looking to join a fun, team-oriented practice that focuses on giving their clients the best medicine possible? Apply here!

We are looking for a personable and enthusiastic person to join our client service representative team! Our CSRs are the first point of contact for all of our clients, essentially being the face of the hospital, and we pride ourselves on having wonderful customer service and providing a positive experience for all of our clients and patients. If this sounds like an environment you would thrive in, we'd love the chance to chat!

Job Summary

Being a client service representative (CSR) in a veterinary office takes a special kind of person who is able to deal with both humans and animals alike. While there are certain duties that are part of the job, the primary responsibility of a veterinary CSR is to greet patients and their owners as they arrive, while making them feel safe and welcome. A veterinary receptionist should be able to remain calm and compassionate while carrying on a multitude of other tasks. Personal qualifications would include being able to effectively handle several things at the same time without getting frustrated or letting that frustration flow over to the way clients are dealt with. Your duties will include but may not be limited to keeping accurate medical records, clerical work, client education, promotion of hospital products and services and support of the practice manager and other team members. This position requires a practical knowledge of the hospital’s procedures, policies and services; client and patient treatment protocols; data transcribing; word processing and the standard procedures, records and terminology used in the veterinary hospital.

Position Details

The current shift that we are looking to find a team member for is the closing receptionist shift. This shift will range from M-Fr 1pm-6pm and a Saturday shift every other weekend from 730a-1p.

Requirements & Skills Needed

Educational & Skills Requirements

· High School diploma

· Minimum of 18 years old

· Experience with basic office functions in a busy office environment

-Experience in a veterinary setting

Physical Obligations

· Able to lift patients and carry equipment up to 50 pounds

· Able to lift patients or carry equipment over 50 pounds with assistance

· Able to remain in a stationary position for extended period of time

· Endure sitting, standing, and walking on hard floor surfaces for extended periods of time

· Ability to operate a computer to maintain and input information for patient records and prescription labels into the computer

· Able to work in a noisy environment with sounds from animals and equipment

· Take safety precautions for exposure to toxins, drugs, anesthesia, and radiation

Soft Skills/Emotional Obligations

· General understanding of emotional intelligence

· Ability to remain calm within a stressful environment

· Ability to address team concerns and assist in finding a resolution

· Excellent verbal communication skills

· Adequate stamina for a busy work day

· Ability to decompress after a work day

· Encouragement of camaraderie among the team and discourage negativity and gossip

Job Type: Part-time

Pay: $10.00 - $14.00 per hour

Schedule:

• Monday to Friday
• Weekends

COVID-19 considerations:
All employees and clients are required to wear masks at all times. Temperatures are taken upon entering the building and hand sanitizer is applied. We have the option for in person and curbside appointments.