Executive Director, Operations – Swedish Community Hospitals (Edmonds And Issaquah)

Description:

THE ROLE

The Executive Director of Operations will be visionary with strategic and operational capabilities and in close collaboration with the executives, will be accountable for day-to-day operations of quality, safety, caregiver engagement, provider engagement, financial performance, and patient experience. This will include responsibility for continuous improvement, assessing, planning, developing, and applying business analytics to solve problems. This position will have both clinical and nonclinical service lines. The Executive Director of Operations will represent administration to facility leaders and medical staff.

ESSENTIAL FUCNTIONS

The Executive Director of Operations will be responsible for the following functions:

• Direct and administer assigned functions to ensure high quality cost-effective patient services, which meet or surpass regulatory standards. Develop, modify, and implement patient care standards, policies, procedures and protocols in collaboration with the hospital staff.
• Lead and coach teams on their annual department objectives and periodic progress reports. Optimize appropriate utilization of resources and stewardship.
• Oversee compliance with organizations’ objectives and goals. Provide coaching and counseling to leaders on maintaining and meeting financial, quality safety, and engagement goals.
• Develop, implement, and monitor annual operating budgets.
• Support and develop managers and staff to assure departmental effectiveness and efficiency.
• Ensure ethical and moral prospective to safeguard the rights of staff, patients, the medical staff and the institution. Consistently combine ethical judgment, professional skills, and the policies of Swedish and legal parameters in decision making.
• Manage both clinical and non-clinical service lines.

Qualifications:

QUALIFICATIONS

Required qualifications and experience for this position include:

• Bachelor’s degree in a related field of study.
• Master’s degree in Business Administration or Health Administration.
• At minimum, 5 years of experience in leading complex regional organizations.
• At minimum, 3 years of experience in healthcare operations.
• Ability to analyze and interpret financial data.
• Excellent collaboration and team building skills.
• Ability to lead/manage others.
• Excellent organizational skills.
• Ability to lead the operational management of complex organizations through transition and growth within a complex, matrixed organization.
• Experience in establishing organizational structures and management systems to achieve administrative and clinical integration across the continuum of care.
• Strong working knowledge of hospital operations, , financial management, cost analysis, information systems and nursing operations.
• Understanding of physician services in the hospital environment.
• Understanding of accounting and annual budget processes, including capital investments.
• Broad knowledge of the trends in health care and their implications.
• Leadership experience with physicians and a demonstrated ability to work with physician leaders.
• Ability to manage multiple stake holders including Caregivers, Physicians, Leadership positions, and Support Staff
• Ability to be a problem solver who involves others in key decisions and assure timely decisions are made.
• Ability to establish relationships with diverse groups.
• Strong communication and good listening skills.
• Experience in continuous improvement methodologies.

Preferred qualifications and experience for this position include:

• Master’s degree in Public Administration, or equivalent education/experience
• At least 1 year of experience in leading in a union environment.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

https://swedish.jobs/why-swedish/#benefits-rewards

Our Mission

Our Mission is to improve the health and well-being of each person we serve.

Our Vision is Health for a Better World.

About Us

Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Leadership

Location: Washington-Seattle

Work Locations: First Hill Broadway 2 (WA143) 600 Broadway Seattle, 98122

Req ID: 308507