Executive Director Of Quality And Systems Improvement

Since 1969, Spectrum Health Systems, Inc . has been a leader in the field of alcohol and drug abuse treatment. Our mission is to provide the highest quality of services to individuals seeking treatment for substance abuse and/or mental health issues. We assist our clients in achieving sobriety, sustaining recovery, and fulfilling personal goals in order that they may lead healthier, more productive lives.At Spectrum Health Systems, we take great pride in our organization and in our work. We believe that providing the highest quality service and ensuring that our actions and behaviors are always client-focused place our organization ahead of the rest.

Location: Worcester, MA - Spectrum's Corporate Office

Schedule: Full-Time

Pay rate: $100,000 annually

The Executive Director of Quality and Systems Improvement is responsible for:

• Implementing and overseeing initiatives and processes in support of quality improvement, improved systems of care, customer engagement, and organizational development strategies in support of Spectrum’s Strategic Plan.
• Identifying and implementing research informed evidence-based quality indicators of care and benchmarks, and for ensuring that programs meet and exceed third-party payor value-based metrics.
• Supporting and collaborating with Senior Leadership in implementing leadership development/succession and diversity and inclusion initiatives.
• Identifying state of the art practices relative to treatment efficacy, access to care, technological advances in behavioral health, payor reimbursement trends and other clinical modalities, methods and practices that position Spectrum as an industry leader and employer of attraction.
• Leading and engaging administrative staff in program evaluations, PDSA cycle and other process review methods in support of safety, effectiveness, patient centeredness, timeliness, efficiency, and equity.
• Working in collaboration with programs and senior leadership in formulating systemic interventions through focus groups, data, exit and survey analyses and establishing corrective action plans.
• Working the hours required to meet the business needs of the organization including the ability to work more than 40 hours in a work week.

Qualifications:

• Master’s degree in Medical/Behavioral Health/Healthcare preferred. Bachelor’s degree required.
• Minimum of 5 years working in healthcare quality required, preferably in different settings/modalities.
• Knowledge of research informed/evidence-based indicators of care in behavioral health and/or medical field required.
• Experience in managing data collection systems and quality improvement in the fiscal healthcare or behavioral healthcare field is required.
• Having strong problem-solving skills, display strong use of discretion and independent judgement and be able to provide leadership in a fast-paced healthcare environment.
• Must attend annual mandatory in-service and education programs.
• Must provide proof of COVID vaccination or, as an alternative, appropriate documentation that will support either a medical or religious exemption.

Benefits:

• Health, dental, vision insurance
• 401k with company contribution
• Paid time off
• Tuition reimbursement
• Discounts on wide array of services/entertainment
• CA *CB

Spectrum Health Systems is an equal opportunity at will employer and does not discriminate against any employee or
applicant for employment because of age, race, religion, color, disability,sex, sexual orientation or national origin.