Executive Assistant- Global Strategy & Capabilities GMNS

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

Global Merchant & Network Services (GMNS) brings together American Express' merchant and network-related businesses. The mission of the Global Strategy & Capabilities (GS&C) team within GMNS is to deliver a frictionless, value-added experience to meet changing merchant and partner needs, enable global acceptance, and drive future growth. GS&C consists of a diverse set of teams that support the GMNS business.

This position will report to the Vice President, GMNS Operational Excellence.

Responsibilities

• Schedule management: Maintaining multiple Vice President-level calendars using a high level of integrity, managing across senior leaders of American Express. Proactively and independently review calendar for conflicts that might occur in future weeks and make necessary adjustments.
• Communication: serve as the initial liaison for internal and external senior leaders.
• Team Collaboration: Actively participating in team meetings, managing organization charts, and maintaining departmental distribution lists.
• Influencing: Assisting peers with process-related questions and best practices.
• Inventory Management: Managing departmental assets, supplies & services procurement and other administrative support tasks.

Qualifications

• Experience: Track record as an administrative assistant
• Attention to Detail: Excellent organization and prioritization skills with strong attention to detail and accuracy, particularly calendaring.
• Executive communication: Demonstrated ability to interact with leaders and handle confidential and sensitive information with discretion and integrity.
• Sound judgement: Able to juggle the multiple day-to-day responsibilities of the office and prioritize appropriately.
• Proactivity: Ability to take the initiative to anticipate the needs of the team.
• Office Skills: Highly proficient with Outlook. Proficiency with Excel, Word, and PowerPoint a plus.
• Amex Solutions: Knowledge of platforms such as Concur, Reserve, Cisco/WebEx, Ariba, Navigator, Payroll, and TechCare is preferred.
• Great attitude: Positive energy and outlook

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

If the role you are applying for is designated as hybrid or onsite, you will be required to demonstrate that you have completed your primary COVID-19 vaccination series (i.e. 2 doses for Moderna/Pfizer and 1 dose for J&J), in order to work in or visit any of our offices. This requirement is subject to legally required accommodations.

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