Events Planner And Site Manager

22216
Department: Memorial Union
Work Type: Staff - Full Time
Location: Main Campus (Houghton, MI)
Full Time / Part Time: Full Time
Categories: Management

Department: Memorial Union

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.

If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at 906-487-2280 or mtujobs@mtu.edu.

Job Description Summary
Plans, oversees and manages events within and associated with the Memorial Union. The Events Planner and Site Manager is instrumental in meeting with clients to identify and plan for event needs including coordinating set-up, tear-down, technology, and catering needs. The Events Planner and Site Manager conducts building audits to ensure that cleanliness and safety standards are being met while providing excellent customer service to a wide variety of customers.
Essential Duties & Responsibilities (other duties may be assigned)
1. Oversee and coordinate services, equipment, technology, catering, facilities and staffing for the execution of events and for the smooth operation of the Memorial Union.
2. Provide functional supervision over Business Support Center staff. Assist with office coverage as needed.
3. Lead marketing efforts for Memorial Union event spaces and guest rooms.
4. Meet with customers to identify event logistics.
5. Collaborate and coordinate with Catering Services on catering needs for events.
6. Work a flexible schedule to manage building events with a priority on large and high-profile events which frequently occur during evenings and weekends.
7. Establish a management presence in the building by regularly patrolling the facility, observing activity, and engaging with customers.
8. Independently respond to inquiries and provide information on Memorial Union services, activities and campus events. Address complaints and resolve problems related to the facility, services, or events.
9. Make observations of the facility and identify maintenance and custodial needs. Process maintenance work orders and ensure completion.
10. Partner with Facilities Management on the oversight of room set-ups, cleaning and maintenance of public spaces and overnight guest rooms.
11. Oversee building security and lock-up as required. Maintain security for building keys. Assist in securing product and equipment inventories. Provide guest security when alcohol is being served.
12. Execute event set-ups and tear-downs as needed.
13. Develop and document standards for training purposes.
14. Oversee the organization of storage spaces within the Memorial Union.
15. Apply, interpret and enforce applicable Michigan Technological University and Memorial Union policies, procedures and guidelines.
16. Provide a daily report for the day’s activities, damages, critical incidents, facility needs, and special occurrences.
17. Assist the General Manager in preparing and monitoring the annual operating budget for the Memorial Union.
18. Ensure customer billing for reservations, services and equipment.
19. Assist customers in the event of an emergency and/or building evacuation.
20. Work with vendors to obtain high quality, cost efficient equipment and supplies.
21. Coordinate and oversee special facilities-related projects as requested, to include minor renovations or equipment replacement.
22. Monitor utilities and implement measures to reduce usage and cost. Identify, champion, and implement sustainability initiatives.
23. Operate University vehicles in a safe manner. Maintain clean vehicles. Report mechanical problems.
24. Apply safety-related knowledge, skills, and practices to everyday work.
25. Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
Required Education, Certifications, Licensures (minimum requirements)

• Associate’s degree or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.

Required Experience (minimum requirements)

• One year supervisory experience.
• Event Management Experience which includes coordinating logistics and directing event staff.
• Experience being responsible for a physical facility.
• Experience in a customer service environment.
• Experience using personal computers and word processing and spreadsheet/database software.

Desirable Education and/or Experience

• Bachelor’s degree or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.
• Experience supervising bargaining unit personnel.
• Managerial experience in a hotel or conference center.
• Experience working with sound systems and audio-visual hook-ups (VCR, DVD, LCD Projectors, microphones, overhead projectors, etc.)

Required Knowledge, Skills, and/or Abilities (minimum requirements)

• Excellent interpersonal and oral/written communication skills.
• Demonstrate knowledge of event planning.
• Excellent organizational and customer service skills.
• Demonstrated ability to learn and follow instructions.
• Demonstrated ability to work with a high degree of accuracy and thoroughness.
• Demonstrated willingness and ability to work a flexible schedule including nights, weekends, and split shifts.
• Demonstrated ability to work independently and take the initiative to solve problems.
• Demonstrated ability to organize and prioritize work assignments.
• Demonstrated sound decision-making skills, maturity, discretion and reliability.
• Demonstrated ability to quickly learn and utilize specialized software to manage reservations and customer billing.
• Possess a valid Michigan driver’s license and meet Michigan Technological University’s vehicle use requirements.
• Demonstrated willingness and ability to earn CPR certification and attend training on use of AED devices.
• Demonstrated ability to be dependable and able to handle a high level of responsibility.
• Demonstrated capability in managing and motivating staff.
• Evidence of commitment to enhancement of diversity.
• Demonstrated ability to make good decisions and represent the University well.
• Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students, faculty, and staff.
• Demonstrated ability to provide functional supervision over maintenance, custodial and student staff.
• Demonstrated commitment to contribute to a safe work environment.

Desirable Knowledge, Skills, and/or Abilities

• Working knowledge of sound systems and audio-visual hook-ups (VCR, DVD, LCD Projectors, microphones, overhead projectors, etc.)
• Demonstrated knowledge of building maintenance.

Language, Mathematics and/or Reasoning Skills
LANGUAGE SKILLS:
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.

MATHEMATICAL SKILLS:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY:
Ability to apply common sense understanding to carry out basic written or oral instructions.
Work Environment and/or Physical Demands
Must be able to lift up to 50lbs.
Must be able to stand long periods of time.
Required Training and Other Conditions of Employment
Every employee at Michigan Technological University will receive the following 4 required trainings; additional training may be required by the department.

Required University Training:

• Employee Safety Overview
• Anti-Harassment, Discrimination, Retaliation Training
• Annual Data Security Training
• Annual Title IX Training

Background Check:

Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.

Other Conditions of Employment:

The successful applicant will be responsible for ensuring eligibility for employment in the United States on or before the effective date of the appointment. Visa sponsorship is unavailable at this time. This is not an E-Verified Position.

Full-Time Equivalent (FTE) % (1=100%) 1.00
FLSA Status
Exempt
Appointment Term
12 months
Pay Rate/Salary
Negotiable based on education and experience.
Title of Position Supervisor
Director of Dining Services
Posting Type Internal & External Posting
Additional Information
References should include the contact information for at least three (3) professional references.


Required Education, Certifications, Licensures* (minimum requirements)

Advertised: 28 Jul 2022 Eastern Daylight Time
Applications close: