Entry Level- Insurance Processor

The Processor provides support to the department using clerical and analytical skills to assist Account Managers and Executives in the daily management of Property & Casualty policies. Must be able to efficiently and accurately execute agency processes that provide account leaders quality management data per policy. Strong computer skills along with effective verbal, written and electronic communications are required. Will be able to perform within a team environment building long-lasting relationships with customers, agency partners, company leadership and staff.

This is an excellent opportunity to utilize your customer-service, administration or clerical skill-sets for an entry-level, growth-oriented role in insurance.

We have openings in our St. Johnsbury, VT and S. Burlington, VT offices.

Essential Duties and Responsibilities:

• Mail handling including input to the agency management system per agency guidelines.
• Pull policy correspondence reports from carrier websites and manage carrier e-mail delivery of similar reports.
• Provide proofs of insurance per agency guidelines.
• Utilize agency management system to provide quality control check-in of new business/renewal policies, endorsements, audits, etc…against account management activity.
• Execute policy correspondence delivery to the client per agency guidelines and procedures.
• Input and communicate appropriately notice of cancellations, non-renewals and reinstatements.
• Operate a variety of standard office machines, including a personal computer with a variety of software, phone, fax, calculator, and shredding, photocopy, and mail machines
• Establish and maintain effective working relationships with co-workers, supervisors and the general public
• Assist with special projects as assigned by management

Qualifications:

• At least 2 years of administration, clerical or customer service experience highly desired
• Experience in an insurance/brokerage firm highly desired
• Experience with EPIC or other agency management experience highly preferred
• Strong communication skills and ability to work independently and in a team environment
• Fluency with Microsoft Office Suite: Outlook, Word and Excel used regularly. Ability to navigate agency management system, and various software systems
• HS Diploma/GED required. Bachelor's Degree preferred

We’re NFP, a three-time Best Places to Work award winner in Business Insurance for 2017 – 2019, as well as an Elite 2018 Agency award winner and named as a Top Employee Benefits Firm. We’re a leading Insurance Broker and Consultant providing Employee Benefits, Property & Casualty, Retirement, and Individual solutions and have over 5,400 employees in 300 offices across Canada, the U.K. and the U.S. We’ll take care of you with excellent benefits, compensation packages and management support, you will maximize your future potential and move your career forward with us.

Apply today. NFP and You. Better. Together.