Entry Level Account Manager I

Overview: When you think of InComm Payments, think of Innovative Payments Technology. We were founded 25 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 2,500 employees in 30 countries around the world. We own over 386 global technical patents and a network that includes over 500,000 points of retail distribution that points to our industry expertise.
InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.
You can learn more about careers at InComm Payments here: www.incomm.com or connect with us on Twitter, Facebook, LinkedIn, or Our Blog.
Inside InComm from InComm on Vimeo. About This Opportunity: This is an incredible, entry level opportunity for someone in Philadelphia, Pennsylvania with spanish langugae skills (bilingual spanish) looking for an account manager role. InComm Payments is a global fintech company (financial technology) and in this role you will gain extensive training and experience working with InComm products and customers. We are searching for someone with a strong, outgoing personality, willingness to learn, and desire to help customers solve problems. This role does require access to your own transportation and involves onsite visits to customer locations. Responsibilities:

This position’s key focus will be to maintain, retain, and grow customer accounts.

• Visiting all payment locations in their territory as required.
• Develop and manage a portfolio of clients to help implement a strategy to reach more customers and drive more revenue.
• Launch new clients, develop account relationships and manage product launches.
• Grow account revenue through product expansion and promotional marketing opportunities and maintain a consistent client revenue stream and/or support an account manager by completing assigned operational tasks as needed.
• Operational tasks include data management, logistics management, and reporting and analytics functions.
• Analyze sales reports to identify trends, forecast and manage inventory, and conduct strategic business reviews.
• Gather information from key internal partners such as Marketing, Customer Account Management, Sales and Operations. Maintain frequent contact and follow-ups with Partner to make sure all needs are being met.
• Manage initial and ongoing account launches.
• Be available for service-related calls/emails from the Authorized Agents, retail stores, and Market Managers. Respond to those calls in a timely fashion.

Qualifications:

• 0-3 years of experience
• Excellent relationship management skills
• Ability to have close attention to detail in terms of reporting and accounting for clients.
• Experience analyzing sales reports and identifying trends
• Proven ability to create and implement strategic plans
• Excellent presentation and negotiation skills
• Ability to organize and prioritize workload throughout multiple accounts and meet deadlines
• Must be driven to identify and exceed customer needs and expectations
• Ability to listen attentively, respond effectively and resolve account issues in a timely manner
• Ability to act as the lead point of contact for any and all matters specific to your accounts, including operational tasks
• Proven ability to work independently as well as in a team environment
• Detail oriented and outstanding organizational skills
• Ability to forecast, monitor, and manage inventory
• Ability to communicate and work effectively across various internal organizations in support of account initiatives
• Comfortable learning new technology/product lines in a highly innovative environment
• Bi-lingual English/Spanish required.
• Have a valid driver’s license and Reliable Automobile required.

InComm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

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  This position is eligible for the Employee Referral Bonus Program - Tier II

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