Enrollment Coordinator - 2Gen Project

Children’s Home & Aid invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leading child and family service agency with more than 20 locations across Illinois, our mission is to advance the well-being of children by investing in families to disrupt the systemic and multi-generational cycle of racial, social and economic inequality.

Our full-time staff receive competitive salaries and a generous benefits package, including a paid leave accrual rate that starts at two weeks annually and grows to more than five weeks of paid time off each year. We strive to hold ourselves and each other accountable for fostering an inclusive work culture where we can be our authentic selves, where we create and have equitable opportunities, and where our voices are supported and encouraged.

The 2Gen Project is focused on supporting and connecting families after relocation from under-resourced neighborhoods to safe, robust communities where they can thrive. As the Enrollment Coordinator, you will field inquiries from individuals interested in participating in the program, encourage individuals to enroll by highlighting the benefits of the program, facilitate the referral and intake process for families enrolling in this program, as well as ensure their client files are maintained according to the program’s requirements. The Enrollment Coordinator reports to the Manager of Family & Community Engagement.

Staff are required to be fully vaccinated against COVID-19 and to submit proof of their vaccination status before their start date unless they have an agency approved medical or religious exemption. Staff with an exemption will need to provide proof of weekly testing.

What you’ll do:

• Respond to inquiries about the program from participants, the community, and other service providers.
• Promote the program components and benefits.
• Encourage prospective participants to enroll in the program.
• Schedule intake appointments to determine eligibility and assess for appropriate referrals.
• Coordinate initial program enrollment between participants and program staff and support successful ongoing engagement.
• Manage participate files and ensure service documentation meets program, agency, and funder requirements.
• Participate in community collaboration opportunities to increase program visibility and accessibility.

Who you are:

• Candidates may have either a Bachelor’s Degree in social work or a related field or a High School diploma/equivalent plus at least three years’ relevant experience.
• Experience working with youth, adult, and/or family service programming preferred for all candidates.
• You have experience with clerical and/or administrative aspects of program operations.
• You have knowledge of various social service, educational and community resources.
• You have sound professional judgment and the desire to work as part of a collaborative, interdisciplinary team.
• You are able to attend community collaboration meetings in person and have access to reliable transportation.
• You are an intuitive, nonjudgmental listener who easily builds relationships built on respect, trust and positive regard.
• You have a warm, effective communication style, both verbally and in your written communication.

The Details:

• Location: Hybrid. Home office located at 5958 S. Marshfield Ave with some opportunities to work remotely.
• Schedule: Full-time, hourly; general business hours plus flexibility for community events.
• Salary: Range starts at $17.93/hr; offers are commensurate with experience.
• Noncash benefits: Medical/dental/vision insurance, paid time off plus 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here)

Where you work matters.

You’re considering a new position, so no one knows better than you that where you work matters. We believe that by building diverse teams of passionate advocates for youth and families, we can continue to show up for Illinois families, putting those families at the center of every decision, and strengthening the communities where we all work, play, and live together. (More about who we are here.)

We invite you to become an active member of a team that supports, inspires, and challenges each other, and grow your career in an organization that celebrates emerging leaders and provides development and training opportunities aligned with your individual goals and aspirations. If you are looking for an opportunity to do meaningful work, including raising your voice to disrupt the status quo, we encourage you to apply today.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)