Enrollment Advisor

#readytowork #hiringsurge #remote

Do you enjoy helping people reach their goals?

Are you passionate about making a difference in people’s lives?

Do you have experience as a personal banker, collections agent, member services representative or something similar?

Our enrollment advisor role might be a fit for you!

The Enrollment Advisor communicates with potential students via telephone, or email, to build rapport and assist with the initial portion of the application process. The Advisor communicates effectively with those Students to determine their educational goals and whether the University can meet those goals. It is important for the Enrollment Advisor to maintain a high level of customer service and positive working attitude, as well as be available to help other team members as needed.

Essential Functions

• Communicates with potential students via telephone, or email, to build rapport and assist with the initial portion of the application process
• Reviews and researches degree programs, and policies, to make sure that clear and updated information is being provided to prospective Students
• Communicates effectively with those Students to determine their educational goals and whether the University can meet those goals
• Maintains a high level of customer service and positive working attitude, as well as be available to help other team members as needed

Knowledge, Skills, and Abilities

• Remains goal-oriented and exceed goals while working in a fast-paced environment
• Works well in a team environment and will be able to perform as an effective teammate within the Admissions department and in cross-functional teams
• Knowledge of the academic and business workings of a higher education institution
• Ability to stay organized, easily multi-task and prioritize with ease
• Proficient with Microsoft Word and other applications in the Microsoft Office suite

Education and Experience

• Associate’s degree from a two-year college or technical school plus six (6) months experience in enrollment advising in a collegial setting preferred
• Strong analytical and critical thinking skills, as well as be driven and self-motivated
• Excellent customer service skills, as well as superior verbal and written communication skills
• Previous high volume phone work experience, or promotions, highly preferred
• Experience in higher education preferred
• Experience working in a technology-driven enterprise preferred
• All skills, abilities and education will be considered for minimum qualifications

Physical DemandsThe physical demands described here are representative of those that must be met by a team member to perform the essential functions of this job successfully. The physical requirements for performing the essential functions of this position require the team member to be able to:

• Able to sit, stand, kneel, walk, and reach.
• Able to lift, push, pull, and/or move up to 20 pounds.
• Hear well enough to communicate with others.
• Read a computer screen and written material.
• Write, type, and use phone system.

Working ConditionsThis position operates in a professional office environment. This role routinely uses standard office equipment such as computers, printers, and phones.

• Good working environment with the absence of disagreeable conditions.
• The noise level in the work environment is usually moderate.
• Regular and reliable attendance is required.
  

NEP will not sponsor applicants for work visas.Who We Are
National Education Partners (NEP) provides premier online program management (OPM) services for leading educational institutions. NEP offers a rich history of delivering traditional academic operations support in areas such as finance, human resources, enrollment, financial aid, marketing, information technology and administration. NEP is part of the National University System, a system of nonprofit universities with its headquarters in La Jolla, California.

What We Offer

In addition to competitive compensation and a comprehensive benefits package — including medical, dental, vision, 401K with match, paid holidays, and PTO — National Education Partners supports the professional growth of our team members through free education benefits and other growth opportunities.

Are you ready to take advantage of this exciting opportunity to join a growing team of passionate individuals who work together to help others fulfill their dreams through higher education?

Apply today!