Engineering Manager, Product Engineering (Email & SMS)

  • Full-Time
  • San Mateo, CA
  • OneSignal
  • Posted 3 years ago – Accepting applications
Job Description

OneSignal has a lot of the great tech startup qualities you'd expect, but we don't stop there. Our massive scale and small team, emphasis on healthy life balance and kindness in all our interactions, and focus on ownership and personal growth make OneSignal a uniquely great place to work.

Our Product Engineering group builds our main product interface (https://www.onesignal.com) and API. With over 10 billion messages sent each day and over 1.3 million users, our small team’s work makes a massive impact. We tackle challenges at the intersection of engineering and product development, like notification authoring for over a dozen different platforms and multiple mediums (push, in-app, SMS, and email) and intelligent message delivery customized to each recipient.

We are seeking an Engineering Manager to lead and grow our Product Engineering team focused on the Email and SMS channels.

In a typical month, an Engineering Manager at OneSignal might:

  • Work with product, design, and stakeholders throughout the company to understand our strategy and business context, then communicate it to product engineering team members to provide context for their work and capture feedback
  • Mentor engineers you support to ensure they have a clear career growth path and the resources and opportunities they need to capture it. Provide and solicit regular feedback to help them achieve their goals
  • Ensure we maintain a high standard on all our work by reviewing tasks & occasional PRs, guiding folks as needed to ensure work management consistency and technical excellence
  • Work closely with managers, technical leads, and product managers to review and prioritize long term investments in our technical and product roadmaps
  • Help evolve our hiring practices by improving the candidate experience and furthering our efficiency and fairness in identifying key signals in our sessions
  • Work with our recruiting partners to source new candidates and grow your team, ensuring every new member has a smooth onboarding and is set up for success

What You'll Bring:

  • A demonstrable ability to communicate clearly and empathetically with folks with varying communication and working styles.
  • A passion for mentoring junior through senior level software engineers to achieve technical excellence, grow their skills, and advance their career together
  • Familiarity with modern client-side development (we use TypeScript + React, so experience with those or an equivalent is desired)
  • Familiarity with modern server-side development (we use Ruby, Rails, and Go, so experience with those or equivalents is desired)
  • An understanding of data and performance considerations for high scale applications, and experience guiding engineers in trade offs with a maintainability mindset
  • 5+ years software engineering experience building consumer or business applications
  • 1+ years management experience supporting a team of software engineers

Qualities we look for:

  • Friendliness and empathy
  • Modesty
  • Ability to collaborate well on a team
  • Can deliver solutions independently
  • Love of learning

In keeping with our beliefs and goals, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on 'protected categories,' we also strive to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at OneSignal.

Job Type: Full-time

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