Engineering Director, Syndication Partnerships

At Olo we develop an online food ordering platform used by many of the country's largest restaurant chains, reaching millions of consumers. Chances are if you've ordered directly from a restaurant brand's app or marketplace website, we've made that happen. In addition to providing front end white label ordering, Olo also syndicates menus and receives orders from the county's largest restaurant marketplaces like DoorDash, Uber Eats, and Grubhub.
Olo is growing and we need leaders like you to help us scale. Olo is seeking a new Director of Engineering to join the Syndication Partnerships team. The Syndication Partnerships team ensures that Olo’s Rails marketplace relationships, virtual brands and other syndication partnerships, such as reservations and listings management, are successful.
As a senior member of Olo’s Syndication Partnerships leadership team you will play a significant and visible role in helping us scale one of the most advanced food ordering platforms in the market. You’ll oversee several Engineering Managers, including those over our marketplace relationships and those in charge of our newly formed virtual brands and ghost kitchens team.
You will support the Engineering team’s efforts to design, develop, scale, and monitor solutions, improvements, and services. You'll work with a smart, passionate team dedicated to delivering amazing products using modern tools and technologies. Our tech stack is rooted in .NET (C# and F#) and SQL Server running in AWS infrastructure and modern software engineering tools such as GitHub, TeamCity, Octopus Deploy, Datadog, and Sumo Logic, and heavy use of OSS.
This position reports to our General Manager of Syndication Partnerships. You can work remotely from anywhere in the U.S. or at Olo's headquarters in NYC on the 82nd floor of One World Trade Center. What You'll Do

• Provide technical and organizational leadership to the team.
• Ensure absolute focus on delivery and accountability across the team by developing a culture of production ownership.
• Help instill a culture of engineering excellence that thrives on project completion and continual improvement.
• Partner closely with our Product team to help set the vision and strategy for your areas of product development responsibility.
• Collaborate with senior leadership of the Syndication Partnerships team and with executive partners to translate the company’s business priorities into technical agenda.
• Be responsible for leading design and implementation of new features and iterations of our platform.
• Coach engineering managers to be effective engineering leaders in their own right. Guide them in the success and development of their employees.
• Establish and maintain a high engineering bar with rigorous, yet agile development.
• Guide the development of the team's vision and execution while removing impediments to the team's progress.
• Assist in driving budgeting and staffing efforts in line with business objectives and constraints.
• Serve as the escalation point both internally and externally relative to customer incidents on behalf of your teams.

What We'll Expect from you

• Progressive engineering leadership experience, with 3+ years of managing multiple managers, teams and/or locations.
• Experience building products in a modern distributed web architecture under an agile process framework.
• Experience managing a distributed engineering team.
• Demonstrated ability to set and drive “big picture” strategy while also being capable of providing detailed technical and process guidance to the team.
• Demonstrated ability to contribute to architecture/design discussions and make well-reasoned technical decisions.
• Demonstrated ability to create a strong culture of collaboration and partnership with cross-functional peers.
• Advanced understanding of cloud based development methodologies and state of the art design patterns.
• Understanding of, and experience in, building highly scalable, highly available systems.
• Strong people management skills, proven success in recruiting, creating and motivating a strong performing engineering team.

About Olo
Olo is a leading on-demand commerce platform powering the restaurant industry's digital transformation. Millions of orders per day run on Olo's enterprise SaaS engine, enabling brands to maximize the convergence of digital and brick-and-mortar operations. The Olo platform provides the infrastructure to capture demand and manage consumer orders from every channel. With integrations to over 100 technology partners, Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. Over 500 restaurant brands use Olo to grow digital sales, maximize profitability, and preserve direct consumer relationships. Learn more at olo.com.
Olo's headquarters is located on the 82nd floor of One World Trade Center. In addition to our NYC cohort, over 75% of our team works remotely across the U.S. We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, a 401k match, company equity, a generous parental leave plan, and perks like team events. Check out our culture map: https://www.olo.com/images/culture.jpg.
We encourage you to apply!
We value diversity. At Olo, we know a diverse and inclusive team not only makes our products better, but our workplace better. Many groups are underrepresented across the tech sector and we are committed to doing our part to move the needle.
Olo is an equal opportunity employer and diversity is valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.
If you like what you read, hear, and/or know about Olo, and want to be a part of our team, please do not hesitate to apply!