Eng 3, QA Engineer

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

We are looking to bring in an experienced mobile application tester to our Managed Video Apps group, which is responsible for creating and shipping mobile television experiences that are used by millions of customers each and every day. The candidate will ideally possess a strong technical background with a focus on iOS, tvOS, and Android native app testing. Responsible for designing, executing, and maintaining test cases in a fast-paced development environment where test builds are distributed regularly. This role will interact closely with the product, development, and operation teams – thus strong communication skills are paramount. In addition, the candidate should be able to effectively analyze data getting sent to and from native applications via web services, as well as be able to capture device logs (effectively analyzing them is a plus)

Job Description

Core Responsibilities

• Writes and executes tests to validate products and software applications.
• Contributes to the development of Quality Assurance test philosophies and methodologies. Identifies viable test strategies in order to support testing product functionality.
• Collaborates with product and development teams to identify product and technical requirements.
• Reviews and verifies requirements and design specifications for validity in overall product design, with an emphasis towards product testability and verification.
• Ensures proper execution of regression test procedures and automated test suites and scripts. Participates in design, code and functional product reviews.
• Works with other Quality Assurance Engineers or Software Engineers to identify, reproduce and document bugs or defects.
• Assists in providing guidance and mentorship for junior-level Quality Assurance Engineers. Provides technical leadership and consultation with regards to practices, procedures and techniques.
• Supports trials of new infrastructure designs/services.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Build test cases to verify that Comcast’s mobile entertainment apps meet product requirements and customer needs
• Collaborate with the development team during the early testing cycle to become more familiar with what is being implemented and how, as well as review use cases together
• Work with the automation team to increase automated test coverage in an effort to avoid having to run regression scripts repeatedly
• Investigate new tools and technologies to make testing efforts faster and more effective
• Analyze and help triage defects raised by customers, both internal and external
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System-a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Attributes for Success

• Relevant testing experience on iOS, tvOS, and Android native client applications
• Experience with large-scale consumer-based application testing with millions of daily users
• Intimate familiarity with REST web services – response codes, request types, headers, etc.
• Ability to capture and analyze device/crash logs on both platforms
• Effective bug reporting including prioritization, steps to reproduce, and repeatability
• Strong written and verbal communication skills
• Multi-tasking – need to be able to handle multiple ongoing releases across more than one platform at any given time
• Deep understanding of differences in platform behaviors, OS versions, and device type considerations during testing

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

Relevant Work Experience

5-7 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.