EMPLOYEE RELATIONS SUPERVISOR
- Full-Time
- Phoenix, AZ
- State Of Arizona
- Posted 2 years ago – Accepting applications
Would you like to be part of an amazing culture that helps Arizonans reach their full potential through temporary assistance? The Arizona Department of Economic Security (DES) is looking for individuals that are committed to service, community, and teamwork.
The Department of Economic Security, Division of Employment and Rehabilitation Services, is seeking an experienced and highly motivated individual to join our team as a Human Resources Employee Relations Supervisor.
This position provides assistance and guidance regarding highly sensitive and confidential issues and recommends appropriate discipline; oversees fact finding and reports of allegations of violations of Standards of Conduct, grievance complaints, and EEOC complaints; supervises the work of the HR ER team performing work of considerable difficulty with high confidentiality; evaluates work volume and determines assignments for direct reports. The ER Supervisor ensures integrity and consistency when addressing Employee Relations matters while adhering to State and Federal Laws and Statutes, ADOA rules and regulations and DES policies and procedures.
The State of Arizona strives for a work culture that a?ords employees ?exibility, autonomy, and trust. Across our many agencies, boards, commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in o?ces, and in hoteling spaces. All work, including remote work, should be performed within Arizona, unless an exception is properly authorized in advance.
Job Duties: This position is responsible for:
- Managing the HR Employee Relations team performing work of considerable difficulty with high attention to detail and confidentiality.
- Evaluating workloads, determining assignments, resolving problems and questions regarding work methods and processes.
- Providing day-to-day operations oversight for HR functions to Division management and field staff on ADOA Personnel rules and Department and Division-specific policies, procedures and practices relating to employee relations.
- Tracking and monitoring Division AMS measures, ensuring actions are completed timely and accurately.
- Monitoring timely review/responses to grievances and EEOC complaints.
- Conducting high level investigations at the Assistant Director's (A.D.) request, conferring with the Attorney General's office, Office of the Inspector General, Office of Equal Employment Opportunity or the Office of the Director.
- Maintaining the Division's internal tracking system and generating weekly reports of ER actions, status and outcomes.
Knowledge, Skills & Abilities (KSAs): Knowledge of:
- Laws governing Federal EEO programs, ADOA/DES Personnel rules, policies and principles of personnel management.
- ER principles and concepts.
- HRIS; Tracking and reporting systems; Reporting and data analytics.
- FLSA, FMLA and ADA.
- Progressive discipline; Investigation and fact-finding practices.
- DES resources such as Microsoft Office and G-Suite.
Skills in:
- Leadership and supervisory techniques.
- Communicating effectively, orally and in writing.
- Establishing and maintaining effective working relationships with all levels of management and staff.
- Interpreting complex labor laws, regulations, policies, procedures and guideline.
Ability to:
- Maintain confidentiality.
- Maintain objectivity while conducting fact-finding interviews in a professional, organized and objective manner.
- Prioritize and manage assignments with frequent changes in priorities and deadlines.
- Mentor, coach and counsel subordinate staff.
Selective Preference(s):
- Five or more years of experience in relevant area with increased responsibility over time, requiring at least two years specialized experience in area of assignment; Bachelor's degree in relevant field may substitute for two years of specialized experience.
- Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.
- Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.
- Travel may be required for State business. Employees who drive on State business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record in accordance with DES Fleet Management Safety Program policy and procedures (DES 1-07-26 & DES 1-07-26-01). Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.
Benefits: We offer a competitive benefits package that is unmatched by the private sector and a culture that encourages team success and advocates for personal advancement.
- Affordable Health, Dental, Vision and Life and Disability Insurance
- 10 holidays per year
- Eligible to participate in the Public Service Loan Forgiveness Program (must meet qualifications)
- Contribute to, and participate in the Arizona State Retirement System
- Ride Share and Public Transit Subsidy
- Career Advancement Opportunities
- Tuition reimbursement
- Opportunity to work remotely (home office) on an ad-hoc basis
By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.
For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us:
For questions about this career opportunity, please contact us at 480.601-1445 or email mguerra@azdes.gov.
Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 480.825.2901. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.