Electromechanical Field Service Technician - Pittsburgh Territory

Pregis LLC

Field Service Technician

Pittsburgh Territory

We're Not Just in the Packaging Business–We're in the "Wow" Business

Pregis is Hiring!

Why Join Pregis North America?

It’s an exciting time to work for Pregis! We are constantly innovating and continue to serve the needs and be a strong partner to our customers. We empower our employees to operate in a socialized environment and welcome diversity of thought. Pregis LLC (www.pregis.com) is a leading manufacturer, marketer and supplier of innovative protective packaging products and solutions to a variety of industries. Pregis’ Private Equity partner is Warburg Pincus, together focused on investment in growth. The Company’s broad product offerings provide protection to meet customer needs in three segments: inside the box, surface protection and mailing and bagging solutions.

We are looking for a Field Service Technician to operate out of the Pittsburgh, PA metro market, reporting to the Field Service Manager, Northeast Region.

Job Summary

Reporting to the Field Services Manager, the Field Service Technician’s primary function is the installation, repair, maintenance and management of Pregis Packaging Systems/Equipment. In addition to assisting with the equipment needs of their customers, it is the responsibility of Pregis Field Service Technicians to effectively communicate with Pregis Systems Administrators, Regional and Account Managers, and customers about technical and non-technical information regarding their equipment.

Job Location

Travel requirements: Daily local travel Monday to Friday to customer sites. General territory geography is Western, PA and Western, NY and would be based in the Pittsburg, PA metro area. Average of 5 overnights per month. Overtime as required.

Job Responsibilities

· Provide in-field support and development of material delivery systems

· Comprehensive preventative maintenance scheduling, machine tracking and material usage monitoring

· Perform demonstrations of Pregis systems and train end-users on operation and maintenance

· Film/consumable and machine trouble shooting and quality control reporting

· Satisfying, in a timely and complete fashion, the required service-related documentation

· Key account focus and ongoing communication of opportunities to retain or grow business

Experience and Skills

• Associates Degree or equivalent from 2-year college preferred
• At least 5 years of related experience and/or training preferred
• Mechanical assembly skills and ability to read blueprints/manuals required
• Strong mechanical troubleshooting, calibration, and maintenance skills and some electrical aptitude required
• Excellent communication skills paired with the ability to effectively engage with both internal and external customers at all levels
• Ability to work successfully with little to no direct supervision
• Effective time management and cost control skills
• A clean driving record is required (company car is provided)
• Availability to travel daily Monday to Friday within the given territory, with 5 to 8 overnights per month
• Ability to occasionally lift or move up to 25 lbs required

Our Growth Culture

We thrive in an open transparent environment where we constantly challenge our team members to share their diversity of thought by incorporating round table discussions, regular 1.1’s and maintaining a collaborative environment.

Pregis Core Values

Integrity-The quality of being honest and having strong moral principles; moral uprightness. Here at Pregis, we value our people and expect the highest quality from each.

Collaboration-Combination action of a group of people, especially when effective and efficient. Pregis strives to hire people that want to win as a team. We look for these qualities when interviewing and value the people that want to strive for the greater good!

Customer Focus- We recognize that having a strong customer focus means having a strong contribution of overall success. We are about putting our customers and their satisfaction first! When recruiting for the right fit, we strive to find this quality in our candidates as a priority for both internal and external customer basis.

Innovation- Here at Pregis, we are always innovating and keeping up with the newest technology to stay proactive within the market.

Diversity and Inclusion

We believe in diversity of thought and bringing together other traits and characteristics that make an individual bring a unique experience to Pregis. We strive to foster an inclusive environment where behaviors and social norms ensure people are welcome.

Affirmative Action/EEO Statement/Inclusion

We offer equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We support inclusion and believe in welcoming a collective sum of individual differences, thoughts, traits, and characteristics to represent Pregis’ culture and achievements.

Visit us at www.pregis.com for more information about Pregis LLC.

Job Type: Full-time

Pay: $0.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday
• Overtime

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
Pregis is taking action to minimize the risk of impact on our employees and maintain continuity across our businesses that supply so many items critical to economic health.

Education:

• Associate (Preferred)

License/Certification:

• Driver's License (Required)

Work Location:

• Fully Remote
• On the road

This Job Is:

• A job for which military experienced candidates are encouraged to apply

Company's website:

• www.pregis.com