ED Support Assistant
- Full-Time
- Danbury, CT
- Nuvance Health
- Posted 3 years ago – Accepting applications
Job Description
Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care, and two urgent care offices. Non-acute care is offered through various affiliates, including the Thompson House for rehabilitation and skilled nursing services, and the Home Care organizations.
Summary:
Provides clerical support, coordinates general activity and communicates clearly with all disciplines. Assists with patient through-put and other related tasks.
Responsibilities:
1. Assesses and performs clerical needs of the unit based on clinical requests and monitoring of patient activity in a knowledgeable, skillful, consistent and continuous manner.
2. Provides input to charge nurse, clinical leader, and manager with department staffing process.
3. Maintains proficiency in HMED, Cerner, Invision, Teletracking and other system applications required for the performance of required duties.
4. Completes and maintains scanning functions accurately identifying the correct patient and document to ensure an accurate patient chart in EDIS and Document Imaging.
5. Performs all tasks associated with various alerts; may include but is not limited to Trauma alert, Stroke Alert, STEMI alert, etc.
6. Maintains knowledge of all downtime functions and their associated impact on ancillary systems. Functions may include but are not limited to HMED and Cerner registration, Cerner orders, Invision orders, obtaining results, scanning of downtime documents, etc.
7. Interacts effectively with other department staff who are required to provide patient care such as phlebotomy, radiology, respiratory, etc.
8. Maintains knowledge of and performs Disaster Plan (Plan D) tasks timely, and efficiently assisting the clinical staff with patient through-put.
9. Organizes and maintains all logs and files to achieve compliance with JCAHO, State, Federal, department, and organization requirements.
10. Provides information appropriate to the age of the patients served on her/his assigned shift and within the parameters of the position.
11. Ensures patient satisfaction through appropriate communications both in person and on the phone. Provides clear, concise information and timely transfer of calls or information to the charge nurse.
12. Manages and maintains various supplies such as forms, labels, paper, etc.
13. Formulates and uses effective working relationships with all health care team members and patients.
14. Maintains a safe and orderly work environment.
15. Fulfills all compliance responsibilities related to the position.
16. Performs other duties as assigned.
Other information:
Required: HS Graduate or Equivalent. Data entry. Ability to navigate a multi-application environment.
Minimum Experience: six months
Desired: MS Word and MS Excel.
Location: Danbury-24 Hospital Ave
Work Type: Part-Time
Standard Hours: 32.00
FTE: 0.800000
Work Schedule: Day/Eve 8 & 12
Work Shift: 8 & 12 hour shifts between 730am - 12am
Org Unit: 119
Department: Emergency Department
Exempt: No
Education:
Essential:
Essential:
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.
Apply to this Job
Summary:
Provides clerical support, coordinates general activity and communicates clearly with all disciplines. Assists with patient through-put and other related tasks.
Responsibilities:
1. Assesses and performs clerical needs of the unit based on clinical requests and monitoring of patient activity in a knowledgeable, skillful, consistent and continuous manner.
2. Provides input to charge nurse, clinical leader, and manager with department staffing process.
3. Maintains proficiency in HMED, Cerner, Invision, Teletracking and other system applications required for the performance of required duties.
4. Completes and maintains scanning functions accurately identifying the correct patient and document to ensure an accurate patient chart in EDIS and Document Imaging.
5. Performs all tasks associated with various alerts; may include but is not limited to Trauma alert, Stroke Alert, STEMI alert, etc.
6. Maintains knowledge of all downtime functions and their associated impact on ancillary systems. Functions may include but are not limited to HMED and Cerner registration, Cerner orders, Invision orders, obtaining results, scanning of downtime documents, etc.
7. Interacts effectively with other department staff who are required to provide patient care such as phlebotomy, radiology, respiratory, etc.
8. Maintains knowledge of and performs Disaster Plan (Plan D) tasks timely, and efficiently assisting the clinical staff with patient through-put.
9. Organizes and maintains all logs and files to achieve compliance with JCAHO, State, Federal, department, and organization requirements.
10. Provides information appropriate to the age of the patients served on her/his assigned shift and within the parameters of the position.
11. Ensures patient satisfaction through appropriate communications both in person and on the phone. Provides clear, concise information and timely transfer of calls or information to the charge nurse.
12. Manages and maintains various supplies such as forms, labels, paper, etc.
13. Formulates and uses effective working relationships with all health care team members and patients.
14. Maintains a safe and orderly work environment.
15. Fulfills all compliance responsibilities related to the position.
16. Performs other duties as assigned.
Other information:
Required: HS Graduate or Equivalent. Data entry. Ability to navigate a multi-application environment.
Minimum Experience: six months
Desired: MS Word and MS Excel.
Location: Danbury-24 Hospital Ave
Work Type: Part-Time
Standard Hours: 32.00
FTE: 0.800000
Work Schedule: Day/Eve 8 & 12
Work Shift: 8 & 12 hour shifts between 730am - 12am
Org Unit: 119
Department: Emergency Department
Exempt: No
Education:
Essential:
- HS Graduate or Equivalent
Essential:
- Significant manual skills / motor coord & finger dexterity
- Little or no potential for occupational risk
- Sedentary/light effort. May exert up to 10 lbs. force
- Some exposure to dirt, odors, noise, human waste, etc.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.