Early Head Start Center Supervisor

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Since opening our doors in 1902, CHS became a part of Florida's history.

CHS has been committed to growing and evolving to provide the right services and solutions to address the needs of children and families throughout the changing times. Every day, our team works with parents and kids to empower them and encourage them. With innovative technology solutions and a dedicated, experienced team throughout the state, we’re changing the face of foster care and positively impacting children and families’ lives for generations to come.

Join our team to continue to do good and create history serving Florida's children and families!

As a EHS Center Supervisor is responsible for the general and day-to-day operations of an Early Head Start center or cluster of outlying centers, covering multiple classrooms, assuring regulatory and legal compliance with federal, state and local regulations, communicating with parents and the community and supervision and monitoring of all staff working at the assigned center(s). Overall, the EHS Center Supervisor contributes to the CHS high performance culture by exhibiting our values and providing quality results that position CHS as the leader in delivering proactive behavioral health, case management, community and early childhood solutions for children and families.

WHY JOIN CHS?

• Uplifting mission-driven work culture
• Make an impact in your community and become a part of Florida's history!
• Growth and professional development opportunities
• Great benefits package, including generous paid time off and holidays

Responsibilities:

Primary Job Functions

1. Supervise the daily operations of the Early Head Start Center and support services.

• Develop and monitors Center and staff schedules.
• Ensure all forms are complete and notify the appropriate authorities and/or supervisor in the event of child or team member incident.
• Take the lead, arranges and attends Family Nights, Parent Committee meetings. Work with team members and parents to plan and carry them out.
• Receive and respond to verbal and written complaints about the program/center while managing the Parent/Community Complaint procedure at the center level.
• Coordinate with center staff to integrate family partnership goals with classroom efforts and to ensure integrated child and family curriculum.
• Recruit prospective families and assists with enrollment process.
• Conduct home visits to facilitate family plans, assists families in achieving identified goals and follow-up on referrals. Acts as a case manager and works cooperatively with local agencies to assist families to linkup with services in the local community.
• Regularly shares information with teachers to ensure coordinated services that meet the needs of individual children and families, while respecting family confidentiality,
• Provide a family needs assessment that includes consultation with parents about the benefits of parent involvement and about the activities in which parents may choose to participate.
• Arrange for education and other appropriate intervention including opportunities for families to participate in counseling or to receive information on mental health, substance abuse, child abuse and neglect and domestic violence.
• Submit verbal and/or written reports to the Program Director on the activities and status of the center on a regular basis.
• Work with family services staff (Case Managers) to monitor all of children’s files for content, organization and security.
• Contribute to the collection and edit processes of correct documentation for the Child and Adult Care Food Program (CACFP).
• Maintain and provide data for the annual Program Information Report (PIR).
• Practice and follow the Head Start Performance Standards (HSPS) to ensure policies and practices are being adhered to.

2. Recruit, develop and lead a team capable of supporting CHS performance and growth strategies (complying with COA Standard TS, when appropriate), while fostering an engaging, positive work environment.

• Recruit, supervise and support team members and foster their professional development, including the transfer of knowledge obtained through training.
• Establish annual team goals and objectives; track and report results.
• Coach, support and evaluate team member performance, taking corrective action if needed.
• Deliver timely communication through regular management and team meetings.
• Comply and confirm compliance with CHS code of conduct, policies, practices and other legal obligations.
• Implementing policies and practices designed to prevent, recognize and respond to work-related stress.
• Participate in succession planning to build the bench strength necessary for future talent needs.
• Develop a strong knowledge base and stay current on job-related issues and trends.
• Participate actively in departmental meetings, training and education, as well as the quality process.
• Pick up projects on the fly; perform other duties as assigned from time to time.
• Demonstrate the CHS Common Bond values in the performance of all job duties.

Qualifications:

Job Qualifications

Education, Licenses & Certifications:

• Bachelor’s degree in Early Childhood Education, Child Development, or a comparable human service field, required.
• Active Florida Child Care Director credential, required.
• Bilingual, preferred.
• Florida Driver’s License within 30 days from hire with daily access to a reliable and insured vehicle, required.

Experience:

• Two year of experience working with children and families, preferably in Head Start/Early Head Start, required.
• Financial management and budgeting experience, preferred.
• One year of supervisory experience, preferred.

Competencies

Knowledge of:

• HEAD START PERFORMANCE STANDARDS | INFANT/TODDLER CENTER BASED PROGRAMMING | COMMUNITY RESOURCES

Skills and Proficiency in:

• Planning, project management, organization and time management
• Oral and written communication, including presentation and platform
• Collaboration, teamwork, consulting, facilitation, coaching and mentoring
• Computer systems and MS Office, including Word, Excel and Outlook

Ability to:

• Supervise others, with coaching skills that result in accomplishing goals through direct reports.
• Perform at a high level of autonomy, with general supervision.
• Perform under strong demands in fast-paced, diverse, sometimes ambiguous environments.
• Commit to providing high customer satisfaction with positive service delivery results.
• Meet critical deadlines, while maintaining attention to detail, accuracy and quality.
• Handle highly stressful, sensitive situations; maintain confidentiality and professional boundaries.
• Demonstrate the behaviors of our CHS Common Bond Values.
• Be energetic, passionate and adaptable with a deep commitment to social service, empathy for children and families and a positive approach to embracing and managing change.

Schedule Expectations

The incumbent will work a standard scheduled week, which may include weekends, holidays and evenings. The ability to work flexible hours is required to meet business needs. If working remotely, incumbent will be required to be available by telephone and email during specified hours. Travel will be on an as-needed basis to conduct business-related activities. In the event of a declared disaster or emergency, this Business Operations Continuity position will be required to carry out assigned duties to provide CHS with the capability and capacity to operate its business functions.