EAP CARE MANAGER-REMOTE

EAP CARE MANAGER-REMOTE

- 132057

Responsible for responding to incoming calls from members or clients regarding employee assistance program inquiries ensuring to place the highest priority on clinical care; complete the intake process for each member case ensuring to collect necessary information in a confidential manner; provide assessment and referral or short-term problem resolution and referral for members ensuring to follow the case through resolution; interface with client contacts (e.g., external supervisors, managers, human resources) regarding the benefits of products or services offered; participate in member clinical reviews ensuring to interface with management regarding treatment plans for high-risk cases

Education: * Master's Degree required from an accredited college or university with major coursework in Psychology, Clinical Counseling, Social Work, or a related field Experience: * Minimum 3 years of mental health experience required preferably in a health care environment Other: * State license of Mental Health Counselor or Social Work required *On-Call rotation participation is required * Basic knowledge of Microsoft Word and Excel required *May require working outside normal hours for crisis situations

Job Operations Primary Location United States-Pennsylvania-Exton Organization Health Advocate USA Schedule Full-time

Job Posting 01/26/2021, 9:22:37 AM