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Please note: Per San Francisco's Health Order C19-07y, Project Open Hand employees are required to provide proof of COVID-19 vaccination prior to working on-site and with others.
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TITLE: *Manager, Events
DEPARTMENT: Development
REPORTS TO: Director, Advancement
LOCATION: 730 Polk Street, San Francisco
BENEFITS: Yes
STATUS: Full-time, Exempt
CLASSIFICATION: First/Mid-Level Officials/Managers
SUPERVISES: Development and Events Associate
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POSITION SUMMARY: *
The Manager, Events works directly with the Director, Advancement and Director, Development Operations, the internal Department Events Team and outside consultants and vendors in planning and producing Project Open Hand’s internal and external fundraising events. The Manager, Events will be the primary lead on all internal and external events that benefit Project Open Hand. Key responsibilities include all aspects of managing events including logistics, recruiting, training, and coordinating event volunteers, implementing event marketing and communications strategies, cultivating relationships with and soliciting event sponsors, in-kind support, and donors, coordinating event contractors and vendors, and record keeping. The management of events may include working with other Development and Project Open Hand staff to coordinate their functions and contributions to a successful event.

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QUALIFICATIONS REQUIRED: *

• 3-5 years of event management experience preferably in San Francisco Bay Area
• 3-5 years of nonprofit experience, including but not limited to fundraising, donor management, volunteer recruitment, and event creation and oversight
• Excellent written and oral communication skills
• Proven management and supervisory experience
• Experience with contract negotiation and management
• Experience with budget management/reconciliation
• Experience soliciting sponsorships and donations
• Ability and willingness to work evenings and weekends, especially during event production and execution
• Knowledge of local Bay Area events venues and vendors
• Strong social media skills
• Ability to maintain strong interpersonal relationships, superior customer service and diplomacy skills, both internally and externally
• Ability to work cross-functionally with a diverse range of internal and external partners, peers and volunteers
• Strong organizational skills, highly resourceful and the ability to handle multiple projects, with high attention to detail
• Experience with and proficiency in using Salesforce, BidPal, GiveSmart, Classy, Microsoft Office Suite and/or equivalent database/applications
• Passion for and commitment to the mission of Project Open Hand

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QUALIFICATIONS DESIRED: *

• Bachelor’s degree preferred; years of practical experience will be considered in lieu of a degree

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ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: *
Events Management

• Manage Project Open Hand’s internal, external, and third-party events
• Work alongside the Director , Advancement, Director, Development Operations, and the Development Events Team to plan and produce Project Open Hand’s events – coordinate event logistics, recruit and manage volunteers, event promotion, secure sponsorships, manage silent/live auctions
• Develop and implement event marketing strategies in conjunction with the Manager, Marketing and Communications – build media relations, determine new ways to promote events, develop original content about events, create marketing materials
• Coordinate event marketing in external media outlets as well as Project Open Hand’s website, e-newsletters, print newsletters, social media, volunteer newsletters, flyers
• Develop and maintain a sponsorship program: Identify, cultivate, and solicit cash and in-kind sponsorships from individual donors, businesses, and corporations to offset event costs
• Coordinate and cultivate relationships with events contractors and vendors
• Research other events and best practices
• Track all revenues and expenses from internal and external events and run analytical reports on event revenues/expenses
• Use the donor database to query and generate reports as well as organize and maintain donor records
• Serve on the agency Management Team

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Volunteer Coordination*

• In conjunction with Volunteer Services, determine volunteer needs for each event and ensure these needs are met through recruitment
• Develop and maintain relationships with volunteer groups in the Bay Area
• Manage and train event volunteers for each event

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Administrative Tasks*

• Coordinate all events-related income and donations – code, process, and track expenses and revenue
• Input event donations in the donor database
• Coordinate, process, and mail all acknowledgement letters
• Track events fundraising by Board of Directors
• Other duties as assigned

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JOB COMPETENCIES: *

• Team Player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others
• Self-Led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed
• Sensitive to the circumstances and needs of the critically ill and seniors, as well as people with mental health and substance abuse issues
• Customer Oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues
• Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations
• Ethical: Honest, accountable, maintains confidentiality
• Well Organized: Information organized and accessible, maintains efficient work space, manages time well
• Strong Communicator: excellent verbal and written communication skills
• Technical Savvy: Skilled with computers, proficient with function appropriate technology, learns quickly, uses technology to enhance job performance with the interest and ability to learn new technology
• Leadership I: Completes all assigned tasks in a timely manner and is able to identify projects or work needed for future completion. Anticipates needs before they are assigned. Recognizes themselves as a departmental or function representative
• Leadership II: Is abreast of current projects and actively planning for the future. Leads and gains results through others through example, communication, delegation, and accountability. Is a representative of POH internally and externally
• Strategic Thinker: Works to establish and articulate vision, shows creativity when defining solutions
• Results-Driven: Defines appropriate goals, works toward achieving goals, articulates vision and steps for achievement
• Budget Conscious: Ability to quantify cost and savings potential in relation to projects as well as develop and maintain a realistic departmental budget
• Flexible and Available: Must be flexible to work nights, weekends or holidays to meet demands
• Audience Engagement: Ability to effectively engage with target audiences
• Well Connected: Ability and willingness to leverage personal networks and connections for Agency Events, Public Relations and Agency Awareness
• Staff Management: Delegates well, defines and enforces responsibilities and motivates staff to progress and succeed

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PHYSICAL DEMANDS AND WORK ENVIRONMENT: *The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Physical demands: While performing duties of job, incumbent is occasionally required to stand; walk; sit for long period of times; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 25 pounds unassisted. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Work environment: The noise level in the work environment varies from quiet to loud. The temperature in the work environment will range from cold to warm

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Project Open Hand offers a generous employee benefit and wellness package. Eligibility for different programs is determined by the role and employment statuses but may include: *

• Medical, Dental, and Vision coverage, and Flexible Spending Account
• Long Term Disability, Life/AD&D, and Supplemental Life Insurance
• Retirement Savings Plan 403(b), Commuter Check Subsidy
• Employee Assistance Program (EAP), Financial Counseling, Cell Phone Discounts, and additional discounts
• Holidays (11 per year), generous vacation and sick leave, and complimentary lunch

Pursuant to the San Francisco Fair Chance Ordinance, and State and Federal laws, we will consider for employment qualified applicants arrest and conviction records.

Location: 730 Polk Street,San Francisco, San Francisco, CA

Job Type: Full-time