District Manager
- Full-Time
- Oregon City, OR
- MOD Pizza
- Posted 3 years ago – Accepting applications
Job Description
No matter who you are or where you come from, you are welcome here. At MOD, we embrace individuality, support human growth, and recognize the value in second chances.
Every day and in every store, we create a culture where individual spirits are celebrated. And as part of MOD, you will be empowered to provide that same experience for every single customer that walks through the door.
We're growing, with more than 400 locations across 28 states, and Canada. So we're always looking for people who demonstrate what we call the 4G's: Grit, Growth, Generosity, and Gratitude. You'll help us create a positive social impact in your community, making MOD an exciting place to eat and a place where others are inspired to bring about change. We call it Spreading MODness®. Come be part of it.
Summary
As the District Manager you will be responsible for supporting and overseeing operations within an assigned district of 6-12 stores, depending on size and volume. Your primary objective is to live, teach and demonstrate the MOD Pizza culture in all interactions, and promote this principle in all MOD Pizza employees.
Key Responsibilities
Consistently role model a customer-first attitude and exhibit the company's culture, mission and values through everyday activities and behaviors
Review store environments and key business indicators to identify problems, concerns, and opportunities for improvement; work in collaboration with Store Management Teams on identified factors
Regularly utilize management information tools and analyze financial reports to identify and address trends and issues in store and district performance
Troubleshoots problems; promptly answers questions from stores in response to employee assistance, guest feedback and complaints
Directly supervise vendor relationships (new and existing) to ensure product relevance and cost-efficiency; educate employees in new products, services, programs, etc.
Participate in the staffing process for store management positions (recruiting, interviewing, hiring and training); regularly monitor and lead district-wide management staffing levels
Assist in recruiting and hiring for store hourly positions, as needed
Responsible for New Store Opening duties; staffing, training, and supervising vendors to ensure all supplies are delivered on time
Key Responsibilities continued
Prepare, communicate and educate Management Teams and applicable MOD Pizza employees on changes of policies, practices, and standards within the organization
Responsible for promoting clean and safe working environments; strict adherence to all Safety and Health Department standards
Create an environment, through personal actions, where ideas can be shared, questions can be asked, and individuals are accountable for their actions
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as finding new, creative, and impactful methods of recognition
Pursue personal development opportunities to enhance ability to contribute to MOD Pizza success in role; act as a role model for others in this area. Seek out and initiate opportunities to strengthen leadership, business management, product knowledge and organizational expertise
Basic Qualifications
Associates degree in Restaurant Management, Food Service Administration, or related field required; Bachelor's degree preferred or relevant progressive job-related experience leading in high volume multi-unit retail, restaurant or service organization
Excellent communication and interpersonal skills
Solid leadership skills; ability to make good decisions and carry out company policies in accordance with applicable regulations and procedures.
Consistent track record in creative ideas/strategies for cost containment and plan design and implementation of best practices
Ability to work independently and own the overall operations of multiple stores
Must be self-motivated and customer service oriented
Must demonstrate appropriate negotiation, analytical skills, attention to detail, organizational and project management skills
Must be able to prioritize tasks, work well under pressure, and deal with stressful situations
Participative management style; use a 'hands-on' approach
Experience in motivating team members to work together to achieve goals
Capable of facilitating discussions between individuals with differing perspectives
Experience confronting performance issues and taking corrective action when necessary, as well as giving rewards and recognition
Develops a positive, respectful, productive and professional work environment and image
Basic understanding of State Health, OSHA, EEOC regulations, federal and state employment laws
PC proficiency in such applications as Outlook, Word and Excel
Preferred Qualifications
Physical Requirements
Multi-store management work involves operating a motor vehicle to manage a field staff within a specific region or route. Regularly and safely perform all functions of operating a motor vehicle, including prolonged sitting. Regularly operate a laptop and mobile phone. Communicate and exchange information with co-workers and other individuals in person or electronically. When filling in occasionally positioning oneself (e.g., stand, walk, stoop, bend, twist, kneel, crouch, push, pull) to move or lift objects weighing up to 50 lbs.
Working Conditions
MOD welcomes people from all backgrounds and walks of life, and it's reflected in our largely diverse community of MOD Squaders. MOD is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. MOD recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.
This Job Description is not intended to be all-inclusive. We all may be assigned other related duties as assigned to meet the ongoing needs of the organization.
Key words: Restaurant General Manager, GM, Store Manager, General Manager, Assistant General Manager, AGM, Restaurant Manager, Operations Manager, Team Leader
PERKS
Free meal each shift (50% off when dining with guests - off shift)
Access to employee support & development
Awesome MOD swag: t-shirts, bandanas, stickers, etc.
COMMUNITY
Giving back is part of the MOD culture.
Throughout the year, you and other MOD Squad members have opportunities to give back to the community - what we call "Spreading MODness." This includes participating in fundraisers, packing meals for families struggling with hunger, and sponsoring other activities in your area.
Bridge Fund
We offer access to emergency support programs to help MOD Squad Members in need. Anyone can apply to access the Bridge Fund, which offers assistance when an unexpected hardship occurs. It's MODs helping MODs.
Nearest Major Market: Portland Oregon
Job Segment: Food Service, Hospitality
Apply to this Job
Every day and in every store, we create a culture where individual spirits are celebrated. And as part of MOD, you will be empowered to provide that same experience for every single customer that walks through the door.
We're growing, with more than 400 locations across 28 states, and Canada. So we're always looking for people who demonstrate what we call the 4G's: Grit, Growth, Generosity, and Gratitude. You'll help us create a positive social impact in your community, making MOD an exciting place to eat and a place where others are inspired to bring about change. We call it Spreading MODness®. Come be part of it.
Summary
As the District Manager you will be responsible for supporting and overseeing operations within an assigned district of 6-12 stores, depending on size and volume. Your primary objective is to live, teach and demonstrate the MOD Pizza culture in all interactions, and promote this principle in all MOD Pizza employees.
Key Responsibilities
Consistently role model a customer-first attitude and exhibit the company's culture, mission and values through everyday activities and behaviors
Review store environments and key business indicators to identify problems, concerns, and opportunities for improvement; work in collaboration with Store Management Teams on identified factors
Regularly utilize management information tools and analyze financial reports to identify and address trends and issues in store and district performance
Troubleshoots problems; promptly answers questions from stores in response to employee assistance, guest feedback and complaints
Directly supervise vendor relationships (new and existing) to ensure product relevance and cost-efficiency; educate employees in new products, services, programs, etc.
Participate in the staffing process for store management positions (recruiting, interviewing, hiring and training); regularly monitor and lead district-wide management staffing levels
Assist in recruiting and hiring for store hourly positions, as needed
Responsible for New Store Opening duties; staffing, training, and supervising vendors to ensure all supplies are delivered on time
Key Responsibilities continued
Prepare, communicate and educate Management Teams and applicable MOD Pizza employees on changes of policies, practices, and standards within the organization
Responsible for promoting clean and safe working environments; strict adherence to all Safety and Health Department standards
Create an environment, through personal actions, where ideas can be shared, questions can be asked, and individuals are accountable for their actions
Recognize and reinforce individual and team accomplishments by using existing organizational tools and programs as well as finding new, creative, and impactful methods of recognition
Pursue personal development opportunities to enhance ability to contribute to MOD Pizza success in role; act as a role model for others in this area. Seek out and initiate opportunities to strengthen leadership, business management, product knowledge and organizational expertise
Basic Qualifications
Associates degree in Restaurant Management, Food Service Administration, or related field required; Bachelor's degree preferred or relevant progressive job-related experience leading in high volume multi-unit retail, restaurant or service organization
Excellent communication and interpersonal skills
Solid leadership skills; ability to make good decisions and carry out company policies in accordance with applicable regulations and procedures.
Consistent track record in creative ideas/strategies for cost containment and plan design and implementation of best practices
Ability to work independently and own the overall operations of multiple stores
Must be self-motivated and customer service oriented
Must demonstrate appropriate negotiation, analytical skills, attention to detail, organizational and project management skills
Must be able to prioritize tasks, work well under pressure, and deal with stressful situations
Participative management style; use a 'hands-on' approach
Experience in motivating team members to work together to achieve goals
Capable of facilitating discussions between individuals with differing perspectives
Experience confronting performance issues and taking corrective action when necessary, as well as giving rewards and recognition
Develops a positive, respectful, productive and professional work environment and image
Basic understanding of State Health, OSHA, EEOC regulations, federal and state employment laws
PC proficiency in such applications as Outlook, Word and Excel
Preferred Qualifications
Physical Requirements
Multi-store management work involves operating a motor vehicle to manage a field staff within a specific region or route. Regularly and safely perform all functions of operating a motor vehicle, including prolonged sitting. Regularly operate a laptop and mobile phone. Communicate and exchange information with co-workers and other individuals in person or electronically. When filling in occasionally positioning oneself (e.g., stand, walk, stoop, bend, twist, kneel, crouch, push, pull) to move or lift objects weighing up to 50 lbs.
Working Conditions
- High noise levels due to operations, customers and overhead music (including, but not limited to, rock, punk and alternative)
- May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer
- Will work near moving or mechanical parts
- Varying schedule to include evenings, holidays and extended hours as business dictates
- Must be authorized to work in the United States
MOD welcomes people from all backgrounds and walks of life, and it's reflected in our largely diverse community of MOD Squaders. MOD is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. MOD recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.
This Job Description is not intended to be all-inclusive. We all may be assigned other related duties as assigned to meet the ongoing needs of the organization.
Key words: Restaurant General Manager, GM, Store Manager, General Manager, Assistant General Manager, AGM, Restaurant Manager, Operations Manager, Team Leader
PERKS
Free meal each shift (50% off when dining with guests - off shift)
Access to employee support & development
Awesome MOD swag: t-shirts, bandanas, stickers, etc.
COMMUNITY
Giving back is part of the MOD culture.
Throughout the year, you and other MOD Squad members have opportunities to give back to the community - what we call "Spreading MODness." This includes participating in fundraisers, packing meals for families struggling with hunger, and sponsoring other activities in your area.
Bridge Fund
We offer access to emergency support programs to help MOD Squad Members in need. Anyone can apply to access the Bridge Fund, which offers assistance when an unexpected hardship occurs. It's MODs helping MODs.
Nearest Major Market: Portland Oregon
Job Segment: Food Service, Hospitality