Dispensary Assistant Manager

About Us

Are you a retail and operations superstar and want to work in the fastest growing industry in the US? One Plant is Florida’s premier vertically integrated cannabis company, with new stores opening throughout the state. We specialize in responsibly farmed cannabis and offer a variety of medical cannabis products.

Do you want to make a difference where you work? Are you a problem solver, love connecting with people and making a difference in their lives? Then we want to hear from you! We have a passion for cannabis, our team, and our patients. We are changing the perception of cannabis one patient at a time!

Position Summary:

The Assistant Manager is responsible for supporting the Dispensary General Manager in the day-to-day operations of the One Plant FL retail store located in Bonita Springs, FL. This position will provide support and oversight for all dispensary staff, including training & development, adherence to standard operating procedures, and communicating with One Plant FL leadership team. As Assistant Manager you will ensure the best possible patient experience consistent with brand standards.

The successful candidate will be a people leader, have a passion for driving results and a strong sense of integrity; must possess a high level of professionalism while simultaneously creating a fun work environment and embodying the culture of One Plant.

CORE JOB RESPONSIBILITIES

• Create a best in class customer experience in accordance with 3 Boys Farm/One Plant standards.
• Working knowledge of P&L ownership and retail business operations.
• Assume all duties of a key-holding employee with opening and closing procedures, basic supervision of staff and retail processes.
• Identify opportunities and implement processes for growth acceleration.
• Motivate and inspire Store staff to meet & exceed Store sales and KPI targets.
• Lead, coach, and train Store staff on Company Standards and Operational Procedures.
• Assist in Recruiting, hiring and retaining a high performing team.
• Assist in employee evaluations, documentation, coaching’s, and trainings. Provides constructive feedback that facilitates improvement.
• Provide expert guidance to all Store staff and clients, including customer service, strategy, operations, & product.
• Proactively mitigate business, operational & governance risks.
• Maintain and enforce a culture of compliance for all activities with strict adherence to the Florida Statues for THC and CBD products, as well as regulations set forth by local, state and federal agencies such as OSHA.
• Be the store expert and understand the competitive landscape, business risk and opportunities.
• Ensure implementation and effectiveness of all systems and processes in their Store.
• Be a visible ambassador of the Store’s brands and promise.
• Assist Store Manager with regular and random inventory counts and daily inventory compliance procedures.
• Accurately reconciles daily cash drawers and nightly cash deposits and weekly pickups.
• Required competency to learn, understand, and accurately perform functionality within:
• Seed-to-sale POS/CRM (Biotrack THC)
• FL Dept. of Health OMMU Patient Registry
• Delivery software task management
• Microsoft Office suite; gmail/google suite; etc.

• Maintain strictest confidentiality in compliance with HIPAA guidelines
• Desire to constantly learn and seek out new information about cannabis as a medicine and understand cannabis in general. Work with in-house cannabis experts, including our Chief Medical and Chief Scientific Officers, to continue your journey of cannabis education.
• Other duties as assigned by the Store Manager, including filling in as Customer Care Associate, as needed.

REQUIREMENTS

• Bachelor’s degree in business or comparable experience
• At least 21 years of age and authorized to work in the U.S.
• 3+ years of Retail/Hospitality Management or comparable experience
• Previous experience managing and leading 5-15 employees
• Experience in training employees in customer service and retail operations
• Excellent customer service and conflict management skills
• Effective communication skills both written and verbal
• Excellent interpersonal skills both verbal and non-verbal
• Strong organizational skills; the ability to multi-task, think critically, be proactive and take initiative to meet deadlines, goals and objectives.
• Ability to lead by example in a fast-paced and constantly changing environment
• Proven leadership and success in highly regulated environment
• Knowledge of office management systems and proficiency using MS Office
• Solution oriented mindset with a passion for innovation
• Must have the ability to push, pull, or lift a minimum of 40 pounds if relevant to job duties listed above
• High Integrity. You keep your word, follow through, and always do the right thing.
• MUST BE Available weekdays, weekends, holidays, etc.

Benefits Summary:

• Competitive Pay
• Health Insurance
• Dental and Vision Insurance
• Paid time off
• Store Discount
• Bonuses

Physical Demands:

The Assistant Manager must be able to speak, hear, see, read, write, type, dial, reach, and bend. Sedentary work: standing, walking and sitting for prolonged periods of time – repetitive motion of hands, fingers and wrists.

EEO Statement:

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time

Pay: $38,427.00 - $49,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Night shift
• On call
• Weekends

Experience:

• Retail Management: 3 years (Required)
• Customer Service: 3 years (Preferred)

Company's website:

• www.oneplant.us

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

COVID-19 Precaution(s):

• Social distancing guidelines in place
• Sanitizing, disinfecting, or cleaning procedures in place