Director, Retail Technology & ECommerce

Director, Retail Technology & eCommerceMIT, 155 Schoolhouse Road, Cheshire, Connecticut, United States of America Req #176

Thursday, August 5, 2021

POSITION OVERVIEW:

The Director of Retail Technology & eCommerce will be responsible for providing technical and management leadership in retail technology services and e-commerce operations. The person will be responsible for developing and executing strategies for long term growth and profitability in each of these areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide strategic leadership in Retail Technology and e-commerce platform stockupexpress.com
• Drive sales growth in each area of responsibilities
• Create and implement annual sales plan and forecast.
• Lead the organization in identifying the latest technology for our retail partners
• Lead the development of new business
• Direct the efforts to identify the needs and provide retail technology support to customers.
• Manage daily schedules, problems and issues of the RTS group.
• Provide technical and managerial guidance to staff.
• Create annual budget for the department.
• Manage expectations and costs
• Develop and maintain strong product and technology knowledge.
• Establish strong project management practices.
• Recommend and execute compelling web promotions/offerings to drive customer acquisition and engagement
• Architect user experience and manage workflow of all web platforms (web, email, social)
• Identify business need and develop project requirements
• Generate and implement new sales/marketing initiatives to increase eCommerce sales and profitability
• Partner with key cross-functional teams to ensure all relevant organizational goals and implications are factored into eCommerce projects

KNOWLEDGE/EDUCATION/EXPERIENCE REQUIRED:

• 4 year college degree, preferably in computer technology.
• A minimum of 10 years of experience in technology management.
• Proven track record in driving sales and new technology
• Proven leadership of large eCommerce projects
• Experience with B2C and/or B2B eCommerce
• Extensive knowledge of eCommerce technology and sophisticated analytics
• Expertise of emerging eCommerce tools and technologies
• Strong verbal and written communication skills
• Strong analytical and problem solving skills

Other details

• Pay Type

  Salary