Director, Recruitment

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Austin Community College is a public two-year institution that serves a diverse population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Reflects the diversity of our community
• Values intellectual curiosity and innovative teaching
• Is attracted by the college mission to promote equitable access to educational opportunities
• Cares about student success and collaborates on strategies to facilitate success for under-represented populations
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and outside of ACC

Commitment to Equity and Inclusion

ACC is committed to the ongoing systemic changes needed to ensure the increased recruitment, inclusion, retention, and completion of historically underserved and under represented populations. Through continual strategic community engagement and professional development of administrators, faculty, staff, and students, the college demonstrates its dedication to fostering a culture and climate for equitable outcomes.

As an open access and low-cost institution, ACC is proud to serve a diverse student body. Dedicated faculty members are excellent professors who help students achieve their educational goals and are sensitive to the diverse cultures and socio-economic backgrounds of our students. In 2017 our faculty adopted a Statement of ACC Faculty Values. This Statement affirms that ACC's faculty members value collaboration, service, agency, scholarship, inclusion, and teaching, all of which attest to our commitment to equity, diversity, and inclusion at the heart of our mission.

Job Posting Title:

Director, Recruitment

Job Description Summary:

To provide leadership of and strategic oversight of the recruitment unit of the college, providing essential management of the recruiting strategies for ACC credit programs and partnering with non-credit programs for successful guided entry into the college. Reflects a commitment to success equity, respect for diversity, and an understanding of culturally responsive practices.

Job Description:

Description of Duties and Tasks

1) Supervises, trains, coaches, directs, coordinates, and disciplines personnel while adhering to organizational human resources policies and procedures as well as related employment laws. Recommends hire and follow progressive discipline for personnel actions, up to and including recommendation of terminations for positions supervised.
2) Provides leadership for districtwide student recruitment, incorporating market research, environmental scans, best practices, and the college strategic plan for a full-cycle recruiting process of prospective students.
3) Plans and evaluates long- and short-term recruitment strategies and operations, including K-12 pipelines and adult student prospects within the region and management of individual and team accountability to enrollment metrics.
4) Collaborates with other areas of the college to coordinate prospecting and recruiting activities with the goal of creating a clear path into credit programs and converting prospect contacts into successful and informed applicants.
5) Partners with developers of the Constituent Relationship Management (CRM) Recruit system to provide strategic communication to prospects, manage recruiting dashboards for successful prospect conversion, and report and analyze data for department and college-wide strategic goals.
6) Builds and sustains strong relationships in the community, including proactively engaging with community partners and leading recruitment programs, to support guided entry in a rapidly and constantly evolving environment.
7) Develops recruiting materials and presentations, in partnership with ACC communications and marketing personnel, to show the Austin Community College value and culture to prospective students, demonstrating that ACC promotes and delivers an equitable, inclusive, quality education.
8) Leads unique recruitment planning to build capacity in ACC instructional areas, programs, or initiatives to support educational strategies and college enrollment goals.
9) Manages and prioritizes recruiting team activities including high school and community event attendance, tours, Mobile Go Van schedules, and prospect nurturing.

Knowledge

• Best practices and strategies for student recruitment strategies, including public relations, prospective student management, marketing, and new student onboarding.
• The comprehensive mission and philosophy of community colleges.
• Diversity of community college academic and certificate programs and application of associated careers and job paths.
• State of Texas rules and recommendations for college readiness.
• Database management, statistical data interpretation and application of state of the art information technology as applied to recruitment programs.
• Understanding of college admissions and records, financial aid, and advising.
• Principles and practices associated with Servant-Leadership.
• Supervisory and budget management principles.

Skills

• Effectively using organizational and planning skills, including working on multiple projects.
• Working collaboratively with staff, colleagues, and representatives from external organizations.
• Maintaining positive working relationships with students, faculty, and staff.
• Effectively using interpersonal and communication skills, including tact and diplomacy both in person and in the public domain such as social media.
• Organizing and composing clear and comprehensive reports, correspondence, and other written communication.
• Speaking publicly in clear and persuasive manner, with professional public speaking materials.
• Maintaining an established work schedule, including some evenings and weekends.

Technology Skills

• Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience

• Three years related work experience including one year supervisory experience. Education cannot be substituted for supervisory experience.

Required Education

• Bachelor's degree.

Preferred Education

• Masters degree.

Special Requirements

• Valid Texas Driver's License and reliable transportation needed for local Austin area travel.

Other Preferred Qualifications

• Experience with Constituent Relationship Management (CRM) recruiting systems or other contact management systems.

Physical Requirements

• Work is performed in a standard office or similar environment.
• Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
• Occasional lifting of objects up to 10 pounds.
  

Safety

• Supervise safe operation of unit. Facilitate safety inspections. Take reasonable and prudent actions to eliminate identified hazards. Ensure employees receive appropriate safety training and foster a workplace safety culture.

Salary Range $61,027 - $87,180

Reports to Associate Vice Chancellor, Enrollment Management

Number of Openings:

1

Job Posting Close Date:

April 22, 2022

ACC Benefits Overview

Full-time faculty and staffing table employees who work in full-time and/or part-time positions at the college are eligible for ACC medical benefits effective the first of the month after their first 60 days of employment. Benefits include medical, dental, life insurance, short- and long-term disability, retirement plans and AD&D.

ACC does not participate in Social Security. ACC participates in the Teacher Retirement System of Texas (TRS) and the Optional Retirement Program (ORP-Faculty and Administrators Only). Part-time and Hourly employees participate in the ACC Money Purchase Plan (ACCMPP) as a retirement program required by federal law.

EEO Statement

The Austin Community College District is an Equal Opportunity Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, political affiliation or other protected categories.

Clery Act

As required by the US Department of Education, employees are required to report violations under the Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.