Director, Product Communications

Responsibilities
Company Summary
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, Mountain View, New York, London, Dublin, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate, and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact happen with a career at TikTok.

What the team is looking for in a Candidate
We are looking for a dynamic leader who thrives in a fast-paced environment to join our Global Communications team as Director of Product Communications. This person will work across the organization and be a trusted partner to our Product team. You'll also work with the broader Global Communications team around the world to foster successful in-market product launches and product-driven narratives.

Ideal candidates are resilient self-starters who are motivated, take initiative, and work well in fast-paced and ever-evolving environment. You have a passion for storytelling. You collaborate with ease across teams and are able to weigh big picture objectives with immediate business needs. You're good at connecting the dots and you thrive in an entrepreneurial environment. And you lead with a compassionate, people-first mindset.

Responsibilities

• Develop and drive clear narratives about our product, brand, business and vision.
• Build awareness of our brand and products through media and consumer-facing initiatives that articulate our mission, values and technology.
• Build and lead a team of high performing product communications managers who work closely with cross-functional partners to shape our innovation story.
• Develop messaging platforms and campaigns that frame and amplify our technology and vision.
• Manage relationships with key press, partners and influencers, including building new relationships, managing media cycles, handling inbound inquiries and serving as a spokesperson when needed.
• Train and advise spokespeople for media interviews, presentations, and speaking engagements.

Qualifications

• 10+ years of work experience, ideally in the consumer technology space
• 10+ years of work experience, ideally in the consumer technology space
• Established relationships with key media across print, online and broadcast
• Seasoned people manager with experience in a fast-paced and dynamic environment
• Excellent organizational, project management, and analytical skills
• Exceptional listening, problem-solving, and verbal and written communications skills
• Experience in issues-handling a plus
• Previous experience in global companies a plus

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations during our recruitment process. If you need assistance or an accommodation, please reach out to us at Recruiting.Corp@tiktok.com.