Director Of Technology, Program Management And Engineering Efficiency

Director of Technology, Program Management and Engineering Efficiency

Are you passionate about the technology and data needed to drive a multi-billion-dollar business? Do you love building creative, high-scale data platform capabilities using a diverse set of state-of-the-art technologies? If so, consider Egencia!

What you’ll do:
Advises cross-departmental peers and cross-functional stakeholders by continuously helping them to successfully navigate through critical business changes

Influences partners to align perspectives, enable one's own team, and remove roadblocks

Helps team to utilize deep expertise and contextual awareness to explore sophisticated issues with customers and provide trusted advice

Serves as a subject matter authority to others on new insights and solutions that will improve current business processes and address challenges, and uses other subject matter authorities as needed to develop solutions

Coaches employees and managers to analyze and understand partner dynamics, enabling them to engage effectively

Provides guidance when evaluating the impacts of a solution to ensure linkages between structure, people, process and technology

Enables optimum organizational efficiency by taking a whole systems approach and thinking across boundaries to identify which polices/processes should be standardized and which should differ and how to enable the team to achieve efficiencies

Supports team to establish and maintain relationships across disciplines to build common tools, language, systems and structure to drive development of team

Creatively develops tools, visual aids and other original content and coaches others to support the understanding/education of complex and technical information (e.g., legal, operational risk, and regulatory data)

Guides others on the best practices and approaches for creating clear, concise and organized communication materials to convey technical concepts in a user-friendly way

Challenges others to bring fresh and creative perspective to differentiating technical communications and ensuring comprehension and ease-of-use for various audiences

Identifies and recommends improvements to the software development lifecycle and best practices in agile engineering. Recommends changes in program approaches to ensure best outcomes

Provides input into various software development strategies (e.g. unit testing, acceptance testing, continuous delivery and integration, release and deployment for frequent and reliable release), works with team to decide on using agile vs. traditional methodologies on programs within the portfolio

Understands how programs within the portfolio affect the organization's Agile roadmap. Works with leaders to ensure impacts are accounted for in both the program portfolio and Agile roadmap. Supports the development/implementation of complex software development practices and their application to programs within the portfolio

Keeps abreast of the progress of multiple programs across the department. Coaches team and adjusts priorities, timelines, or resources as needed

Monitors resource usage across portfolio, identifying areas or synergy or redundancy and looking for ways to optimize efficiency

Keeps key stakeholders appraised of program and portfolio risks and handles difficult decisions and communications when timelines cannot be achieved

Understands organization's business objectives and ensures program portfolio (including program outcomes) aligns with overall business goals

Understands program management operational models. Recommends program management engagement model and org structure that aligns with objectives of the organization

Serves as an escalation point for programs within the portfolio. Works across organizational boundaries to remove roadblocks

Leverages understanding of external market practices related to Project Management best practices and utilizes this knowledge in the work

Manages portfolio of large and complex cross-functional programs. Works with stakeholders from different organizations to prioritize and mitigate issues

Makes recommendations to functional leadership and cross- functional partners on operational policies, processes and tools

Partners with other invested teams to identify and prioritize to meet the work needs for the next 12 months



Explains complex concepts in a compelling way

Leads the creation of content for submission and acceptance at internal and external functional events and conferences to promote the discipline

Collaborates with experts in the People team to pipeline for future talent

Builds an organizational culture that fosters innovation through encouraging teams and individuals to share and build on each other’s ideas

Drives best practice for diverse, creative, productive ideation across the organization

Facilitates novel solutions for our customers and users by providing team members with insights about user behaviors, needs, processes and pain points

Advocates for the work of the organization opportunistically

Who you are:
We're looking for a seasoned thought leader to lead a program management functions within Egencia’s Engineering organization. A talented technology leader with solid technical depth and a strong strategic thinker, who can partner directly and through their organization with key partners in Product development, business, finance and operational teams to lead some of the most complex and impactful technology initiatives

This leader will report to the VP of Engineering and lead a team of program/project managers. The Program Management organization spans technology across Egencia’s product, engineering, infrastructure, security, and quality initiatives

This leader owns complex program strategy development and implementation across a program portfolio that enables world-class user experiences. Leads cross-functional teams to drive collaborative decisions while developing an autonomous team to drive business results

He/She will enable optimum organizational efficiency by taking a whole systems approach and thinking across boundaries to identify which polices/processes should be standardized and which should differ and how to enable the team to achieve efficiencies

The leader will own complex program strategy development and implementation across a program portfolio that enables world-class user experiences

10+ years of technical program management and product development experience with 5+ years of people management experience

Experience leading managers and teams of 20+ individuals

Experience leading multiple simultaneous cross functional programs

Bachelor’s Degree in Computer Science or or any other related fields; or equivalent related professional experience

Communication and interpersonal experience, including relationship building and collaboration within a cross-functional team

Organizational, coordination and multi-tasking experience

Analytical and problem-solving experience, exposure to large-scale systems and experience writing code

Communication and interpersonal experience, including relationship building and collaboration within a cross-functional team

Experience leading technology teams and defining technical solutions is a plus.

Do you have a passion for travel and tech? And want to work for an exciting company that’s at the top of their industry?

Business travel is back and we’re looking for talented individuals to join a team that’s working hard to reinvent the industry and make those real-life connections truly seamless once again.

Who are we?

Egencia is the original category disruptor and the world’s leading B2B SaaS business in travel. Driven by curiosity and backed by industry leading data and customer insights, we’re a trusted business travel partner that delivers the best technology and experiences - no matter the odds.

Location

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