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Director Of First And Job In Images Med Spa At Wilmette, IL
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Director Of First And Last Impressions

  • Full-Time
  • Wilmette, IL
  • Images Med Spa
  • Posted 3 years ago – Accepting applications
Job Description

The Director of First and Last Impressions is a member of the reception team. They are responsible for our clients' experience at the spa, and will constantly search for new ways to make our clients' visit more enjoyable. While we will train the right candidate, we are ideally looking for someone with Med Spa experience and knowledge of our services. Being able to multi-task and work in a high paced environment is a must. This is a full time 5 day a week position that includes Saturdays

Day-to-day responsibilities include:

  • Answering the phone in a timely, professional manner and scheduling appointments
  • Greeting clients when they arrive, providing spa tours, and answering questions
  • Checking out clients proficiently and re-scheduling future appointments
  • Looking up client points, managing and educating clients about the various rewards programs offered.
  • First line-of-defense if there are client complaints – see to it that all unhappy clients are spoken to and problems are resolved.
  • Assist with ordering supplies, performing various tasks and helping with office organization
  • Promote specials and other marketing initiatives
  • Educating yourself and the client on retail products
  • Providing EXCELLENT customer service

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off

Schedule:

  • 8 hour shift
  • Weekends

COVID-19 considerations:
We follow all CDC guidelines and safety precautions

Education:

  • High school or equivalent (Preferred)

Experience:

  • receptionist: 3 years (Preferred)
  • Medical Spa: 1 year (Preferred)

This Company Describes Its Culture as:

  • Outcome-oriented -- results-focused with strong performance culture

This Job Is:

  • Open to applicants who do not have a college diploma

Company's website:

  • imagesmedspa.com

Benefit Conditions:

  • Only full-time employees eligible

Work Remotely:

  • No

COVID-19 Precaution(s):

  • Sanitizing, disinfecting, or cleaning procedures in place
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