Director Of Engineering Excellence And Standards

McDonald’s new growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.

Leading this tech revolution is McDonald’s Global Technology organization made up of intrapreneurs who get to build really cool tech with scary smart people using the latest innovations like AI, IOT, and edge computing. We do this working along diverse, global teams who are always hungry for a challenge. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

As we have matured as an engineering organization and seen the demands for technology grow exponentially, we’re gearing up to deliver on the next set of opportunities for the business. We are building up an engineering team in house accountable for our strategic products. We’ll have diverse squads made up of engineers with traditional and specialized skillsets, both from internal engineers coupled with our partners, to help us flex with demand and solve technology innovation challenges done at an incredible scale.

You will lead a newly created function within Global Technology at McDonald’s. McDonald’s continues to invest in customer and associate facing technologies to improve the overall restaurant experience. To these ends, we work with both internal and 3rd party software engineering teams that support our Mobile, Kiosk, POS, Web and Digital Service platforms. This role will be focused on software engineering excellence and standards across all these teams and platforms. As the owner of this function, you will have a team of Technical Program Managers that each lead a key disciple in a guild-like manner. The areas of focus include but are not limited to Front End Engineering; Back End Engineering; QA and Test Automation; and ADLC Analytics. Each guild leader will lead a cross-functional team of key experts throughout the organization to deliver on roadmaps of technology improvement. The ideal candidate is a strategic thinker, team builder, influencer of leaders, self-starter with broad technical acumen and a massive amount of intellectual curiosity.

Responsibilities:

• Lead a team of Technical Program Managers to develop key cross functional guilds that create the most value in driving engineering excellence in terms of the speed, quality and value of the software we develop with our internal teams and 3rd party partners. organization.
• Collaborate with stakeholders to create high-value roadmaps of technology improvements.
• Evangelize the program. Garner support of executives and partners throughout McDonald’s.
• Champion efforts to drive continuous improvement in software delivery speed and quality.
• Be a critical participant in the growth of your team members. Help them to identify issues; find solutions; gain stakeholder support; become better business partners; and prepare them for bigger challenges.
• Be a practitioner and evangelist of Agile, DevOps and Test and Learn cultures.

Must have received or be willing to receive the COVID-19 vaccination by date of hire to be considered. Proof of vaccination required.

• 10+ years of recent experience in technology change and program management at enterprise scale organizations.
• 10+ years of people management experience.
• Ability to drive cross-functional initiatives through trust, education and collaboration.
• Ability to think strategically and execute tactically.
• Strong written and verbal communication skills - ability to communicate complex issues to senior leadership.
• Knowledge of up-to-date, relevant best practices, solutions and vendors for the full ADLC.
• Ability to identify problems, provide solutions and lead solutions to reality.
• Ability to lead a team through transformation.
• Ability to grow talent and create leaders.

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us.

From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

While most of us are working remote during COVID-19, we're excited to get back to our state-of-the-art headquarters in the booming West Loop of downtown Chicago! It's set up to be a global hub that cultivates collaboration:

• Take a class at Hamburger University
• Sample future items in our Test Kitchen
• Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone. We are interested in people who enhance our company culture: Does this role interest you? We encourage you to apply even if you don’t meet every single requirement!

McDonald’s is committed to providing qualified individuals with disabilities reasonable accommodations to perform the essential functions of their jobs. Additionally, if you (or another applicant of whom you are aware) require assistance accessing or reading this job posting or otherwise seek assistance in the application process, please contact recruiting.supportteam@us.mcd.com

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.