Director Of Commercial Training

The objective of this position is to Develop, Design and support the Commercial Training needs across all brands.
Main Duties and Responsibilities
Onboarding of new hires

• Be aware of the Lantheus Onboarding activities;
• Assist Managers with new hire process as defined by 2021 Onboarding team
• Aligning with corporate policies and training

Disease and Product Training

• Design and Manage Disease and Brand training – (all commercial products)
• Evaluate current training programs, collaborate to with brands to drive performance improvements.
• Design and Implement training Certification process: Modules, PI, Master Vis Aid cert, and educational projects (i.e. Voice, SDMS)
• Maintain Oversight of PYL Learning modules for use with multiple cross functional teams – updates with MLR as needed
• Manage training needs of PYL PMF partners by contract

Platforms and Tools:

• Collaborate with Digital Marketing team for Sales Platforms – training and implementation
• BIGTINCAN
• SalesForce and Marketing Cloud
• Websites
• Manage Mind Tickle as Learning Enablement tool for Learning and Certification
• Capability to run reports to demonstrate proficiency for credentialing and any other audit purposes.

Tradeshows and Event Training:

• Understand Training needs for participation in local, regional and national exhibits- Collaborate with Tradeshow and Event planner to design and implement necessary training programs.

Needs Assessment and Ongoing Training:

• Develop Team training for Presentation and Messaging skills – CONSULT model; manage rubrics
• Partner with Marketing on Message theory to assets to implementation
• Collaborate with HR teams to support leaders with needs assessment for ongoing management training (coaching, performance, legal)
• Design and maintain evaluation metrics and tools to monitor training and continuous improvements: Feedback- Gather, Evaluate and Implement

Other:

• Member of Commercial Leadership team to listen and plan for further skill development
• Partner with Patient Advocacy team
• Direct to consumer policies and training
• Collaborate with other Lantheus Depts for seamless customer and patient focus in field.
• Training meetings
• Liaise with Brand/Marketing and Sales Management team to Design, develop and implement relevant training events.
• Design and implement learning sessions/ workshops
• Work with Brands to bring guest speakers to virtual and live training when necessary
• Understand Medical, Legal, Regulatory process and manage process for approvals of training materials
• Collaboration with Medical Affairs on learning activities for cross functional teams and Medical Information Request Process
• Budget- Manage training budget and align with brands on budgets of training related projects
• Experience / Knowledge Desired: *
• A minimum of five to seven years prior training experience (preference in Pharmaceuticals or Medical Diagnostics)
• Operating and leading in a complex cross functional team environment
• Previous experience working on multiple projects and changing priorities
• Proficiency in Pharma code and interactions with HCPs is a plus
• Proficiency in software applications used in the department- Sales enablement systems, corporate training sites, and customer relationship management (CRM)
• Experience with Promotional Review/ Medical Legal Regulatory committees helpful
• Travel 20-25% as needed

Job Type: Full-time