Director, Factory Operations

As the Director, Factory Operations, you will manage the organization responsible for producing the Peloton Bike & Tread products and their associated systems for both internal and external customers. Current operations are in New Jersey and California, and we're looking to expand our North American footprint. You will build and coach the teams that ultimately fulfill value to our customers reliably and predictably.

We are seeking candidates with expertise in managing lean manufacturing operations. This includes continuously improving our safety, quality, delivery and efficiency, driving the organizational, cultural, and process changes needed to identify inefficiencies and improve flow. You will coach the managers and teams in the group to help them succeed, providing clarity, detecting and resolving issues, instrumenting a framework for continuous improvement, and ensuring that the teams have what they need to deliver with quality, autonomy and purpose. You will have a high degree of ownership, a growth-oriented mindset, and a passion for enabling your teams, and Peloton, to succeed.

This role will report to the Vice President of US Manufacturing.

RESPONSIBILITIES:

• Responsible for the oversight of manufacturing operations within facilities in Perris CA, Carteret, NJ, and other facilities as we scale
• Directs manufacturing activities to ensure maximum quality is delivered safely, efficiently and on-time
• Develops, maintains, and improves metrics monitoring performance and attainment of objectives and key results
• Collaborates with key business leaders to ensure reliable and timely launch and ongoing supply of products to the marketplace
• Responsible for all aspects of the budget for the Manufacturing Operations group; including expense planning, resource forecasting, and cost reductions as necessary
• Partners with Quality & Compliance, Supply Chain, Product, Engineering, and Commercial functions to coordinate the manufacturing process for the introduction of new products, equipment, processes, and technology
• Participates in strategic planning processes (including the Sales & Operations Planning process) and develops long-range plans to meet business profit and growth objectives
• Develops, reviews, and implements strategies and actions resulting in continuous improvement in safety, product quality, product delivery, productivity, material utilization, customer service, workforce diversity, quality of work life, and lower manufacturing costs
• Ensures robust procedures and training are in place, and that operations are following compliance as required by the EH & S department
• Forges close relationships with members of the Operations Leadership Team and other key stakeholders, to ensure best practices are developed and implemented
• Supports cultural improvements and programs that are sustainable and employee engagement driven
• Manages staff selection, performance and development, to ensure team competencies and capabilities to reach the business goals and expectations

QUALIFICATIONS:

• Bachelor's degree in Industrial/Manufacturing Engineering; advanced degree preferred (MBA, MS Engineering Mgmt, etc.)
• 15+ years of progressively senior experience in Operations management and lean manufacturing implementation
• 8+ years of people management experience
• Extensive knowledge of World Class Manufacturing (WCM) methodology or comparable tools
• Ability to drive a manufacturing organization to high levels of safety and performance, as evidenced by a track record of consistent delivery and development of systems and processes to support customers and business needs
• Demonstrated ability to develop effective internal and external relationships across functional and geographic boundaries in pursuit of business goals
• Must be familiar with electronic assembly operations, facilities and techniques
• Working knowledge of factors which impact standard production cost with an eye towards continuous improvement (Mfg Var, Labor Var, Scrap, etc.)
• Ability to influence outcomes, utilizing effective communication skills across functions and at senior levels
• Strong business acumen / commercial focus, with the ability to translate business challenges into practical strategies
• Demonstrated ability to manage change across teams and multiple facilities
• Conflict Management, analytical, and diplomacy skills
• Continuous improvement techniques with manufacturing processes and capabilities
• Excellent leadership skills, as evidenced by a track record of hiring, retaining, developing and motivating top-tier Operations talent
• Demonstrated ability to build strong teams and track record of personal engagement and relationship with colleagues, direct reports, employees, customers, and suppliers
• Development and implementation of Operations strategy; including KPIs in a visual management system
• Driver of innovation and change
• Strong customer service focus
• Understanding of Financial planning and ERP systems
• Excellent problem-solving, written and verbal communication, and presentation/facilitation skills

ABOUT PELOTON:

Peloton uses technology + design to connect the world through fitness, empowering people to be the best version of themselves anywhere, anytime. We have reinvented the fitness industry by developing a first-of-its-kind subscription platform. Seamlessly combining hardware, software, and streaming technology, we create digital fitness and wellness content and products that Members love. In 2020 Peloton committed to becoming an antiracist organization with the launch of the Peloton Pledge. Learn more, here.

"Together We Go Far" means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. In order to be the best version of Peloton, we are deeply committed to building a diverse workforce and inclusive culture where all of our team members can be the best version of themselves. This work has no endpoint; it is the constant work of running an organization that strives to reach its full potential. As a first step in our commitment, we announced the Peloton Pledge to invest $100 million over the next four years to fight racial injustice and inequity in our world, and to promote health and wellbeing for all, from the inside out.

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.