Director, Compensation Platforms & Tools

Comcast brings together the best in media and technology. We drive innovation to create the worlds best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

The Director, Compensation Platforms & Tools will be a key member of the Xfinity Growth, Innovation and Experience organization, responsible for the deployment, oversight, execution, and return on investment analysis of all compensation tools. The ideal candidate will combine their knowledge of sales strategy, data driven sales compensation mechanics & compensation tools and processes to ensure flawless oversight and execution of all compensation tools and platforms. This position reports to the Senior Director, Compensation Strategy & Insights (CSI) and offers the opportunity to work closely with a variety of cross functional teams, including Sales & Marketing, Enterprise Business Intelligence (EBI), Finance, and our local division and region organizations.

Job Description

Core Responsibilities

• Responsible for the deployment, oversight, execution, and return on investment analysis of all compensation tools.
• Manages all vendor relationships and internal and external team oversight for software development and delivery: including compensation management (ICM) and quota setting tools.
• Manages enhancement, break fix resolution, and optimization of tools.
• Manages team that provide insight and analysis on effective quota management and works to optimize delivery of AI support to best predict goals.
• Responsible for ownership of testing plans and roadmap for delivery in partnership with divisional teams.
• Ownership for quota setting process and timelines and provide read outs on analysis and optimization of algorithm/methodology approaches.
• Work to launch any new channels, capability onto the tools, vendor assessments and selection and other duties to be defined.
• In partnership with business units, drive change management and understanding of platform deployments and enhancements across the enterprise
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Minimum Requirements

• MBA or advanced degree preferred. Business Intelligence / Mathematics / Computer Science / Information Technology / Statistics / Marketing & Sales Mechanics or other related field required.
• Prior management/supervisory experience preferred
• Excellent administrative, organizational and analytical skills (with proficiency in Excel)
• Ability to understand sales processes and compensation concepts
• Customer focused with the ability to manage and prioritize multiple projects simultaneously
• Strong program management skills, with experience leading high visibility projects
• Experience and comfort with presenting ideas to senior leaders
• Ability to develop and maintain effective relationships, influence decisions and manage change up to senior management levels
• Experience with commercial sales compensation platforms/packages
• Base knowledge of financial applications such as Essbase.
• Knowledge of the net promoter system (NPS) a plus

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

Relevant Work Experience

10 Years +

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.