Digital Producer

Job Summary

We are seeking entrepreneurial and creative individuals to help build an in-house advertising and communications function for our Xfinity products and services. The in-house agency will be primarily based in New York City. This group will produce creative content for all channels including TV, digital, social, radio, in-store, print as well as extensive video production for various on-line and in-house needs. This is a unique opportunity to work in a start-up environment within a Fortune 50 company with an award-winning brand and culture. Xfinity is BrandZ’s 2019 #20 most valuable global brand and Comcast NBCUniversal was named one of the 2019 FORTUNE “Best Big Companies to Work For,” ranking #3 on the inaugural list. Comcast NBCUniversal has also been recognized on the Best Workplaces for Women, Parents, Diversity, and Millennials lists. As a Digital Producer, you will be responsible for management of the process and workflow across multiple projects - including project planning and schedule development, facilitating meetings and reviews, client interaction, and ensuring that all projects remain on track.

Job Description

Core Responsibilities:

• Produce all things digital: websites, mobile, banners, emails, social, etc.
• Collaborate with the team to develop and produce digital and mobile strategic direction.
• Manage project timelines and budgets, coordinating site deliverables.
• Clearly communicate timelines, deliverables, goals, and expectations with team members and stakeholders.
• Document and communicate project status to teams on a regular basis to ensure all teams are aware of next steps and project milestones.
• Identify and communicate all project risks.
• Manage feedback and revision process to ensure quality of final delivery.
• Maximize team efficiency and quality through innovative solutions and creative application of resources.
• Manage SEO/SEM/Paid Search.
• Measure and monitor performance.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Job Specification:

• Bachelors degree or equivalent education level.
• Generally requires 8 - 11 years of relevant experience.
• 5 - 7 years working at a digital agency.
• Competence in leading and managing various projects, including interactive web, email, and social programs.
• Bachelor's degree or equivalent.
• Ability to identify, manage, and help mitigate project issues and risks.
• Experience with content management systems.
• Excellent project management skills, highly organized and ability to multitask effectively.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Education

Bachelor's Degree

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.