Digital Marketing Coordinator- Plano, TX

Our marketing team is seeking a Digital Marketing Coordinator to support the E-Business team in executing Hilti Online website content projects and website operations.

Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.

Provide website content creation support and maintenance, including fixing technical errors, uploading and maintaining documents, pulling reports, posting press releases, etc.
Responsible for cataloging and fixing site issues and errors to improve SEO performance, including broken links, broken images, etc.
Clearly and succinctly communicate all issues, risks, and mitigation strategies in a timely manner to the project team and stakeholders
Deliver tactical and support projects/initiatives on?time, within budget, and within scope
Provide secondary support to customers and internal team members through email, chat, and telephone support all in support of Hilti Online topics including order entry, features, and services
Communicate with customers and internal teams as required to gather information or execute a campaign
Provide excellent customer service and follow-up to internal and external customers
Collect, classify, and provide customer feedback
Provide support in release testing
Additional Duties, as assigned

Innovation is who we are and it’s evident in the way we work.
Together with our customers, we develop solutions that improve productivity, safety and sustainability

Be part of a diverse, fast-paced, fun and flexible group of digital marketing pros.

Throughout your career, you’ll own your own development and find the right way to grow and leverage your strengths.

• Bachelor’s Degree required
• 1-2 years of related e-commerce and digital marketing work experience preferred
• Experience with content management systems (Adobe Experience Manager) preferred
• The ability to learn technical systems
• Internet savvy and highly computer literate
• Ability to understand complex material and explain technical concepts clearly, concisely, and logically
• Customer focused

You can visit our website at https://careers.us.hilti.com/en-us/about-us to learn more about our organization.
Hilti, Inc is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

“The work I do touches people’s lives and that makes it more than a job to me.”

• Alexis, Hilti North America