Digital Marketing Account Manager (Remote)

Daxko’s mission is to power health and wellness throughout the world. We provide solutions, services, and insights for the health and wellness industry to engage members, deliver delightful experiences, and improve the businesses we serve.

Part salesperson, part customer-service rep, an account manager is all about doing whatever it takes to get the job done. If putting a smile on someone else’s face tickles your fancy, this may be the job for you. As an Account Manager you are the liaison between our agency and its clients. You would oversee the agency-client relationship, determining clients’ needs—what they’re looking to achieve short-term and long-term—and ensures we deliver.

SKILLS:

• Quick to think on their feet during client presentations or internal meetings
• Does not get overwhelmed when a new problem arises and is instead, quick to solve
• Can see the bigger picture when working on granular tasks/projects to ensure everything stays on track
• Can speak with authority and confidence when addressing executive leadership and a “room full of people”
• Strong but not aggressive leadership style
• Extremely effective written and verbal communication. This means bullets not paragraphs and Haikus not Sonnets.
• Ability to create client-ready presentations quickly that look beautiful and get the job done
• Can “read between the lines” or ask the right questions to uncover a client’s real needs or concerns and translate that in a way that is effective for both the client and our internal team
• Exceptional time management, analytical, and organizational skills

RESPONSIBILITIES:

• Manage a group of clients exceeding expectations on the following:
• Make sure all client contracts are upheld and delivered
• Maintain and grow positive client relationships
• Create marketing strategies
• Create and support sales in all proposals
• Manage all client communications
• Create and deliver client reports
• Coordinate internal agency team members to deliver on all client contracts
• Monitor all client budgets for ad spend to prevent any overages or misuse of spend
• Monitor time tracking and SOW balances to prevent any overages
• Ability to explain
• Coordinate with partner firm to deliver on all client contracts and facilitate client/agency communication
• Balance the needs of the client with the bottom line of the agency
• Provide business strategy support for our clients between their agency services and business solutions
• Partner with internal business solutions teams to deliver on all client contracts

• Bachelor’s degree preferred
• 3-5 years of experience in marketing with strong preference on agency experience
• Proficiency in marketing systems and reporting, including marketing automation, testing, and CRM tools
• Technical skills: WordPress, HubSpot, Adobe Creative Suite, Salesforce, Optimizely, Microsoft Office, Google Analytics

We truly care for our team members, and this is reflected through our offices, benefits, and great perks. Some of our favorites include:

• Flexible paid time off
• Affordable health insurance options
• Monthly fitness reimbursement
• 401(k) matching
• Casual work environment
• Plenty of free food and caffeine

Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed to diversity in the broadest sense, including thought and perspective, age, ability, nationality, ethnicity, orientation, and gender. The skills, perspectives, ideas, and experiences of all of our team members contribute to the vitality and success of our purpose and values.

All your information will be kept confidential according to EEO guidelines.