Digital Marketing Account Manager

Advice Media

Recognized as one of the fastest growing companies in America by Inc. Magazine for the last 4 years, Advice Media has been an industry leader in digital marketing software and services for healthcare practices since 1998. You’ll want to join Advice Media’s flourishing team to cultivate your career in Customer Success. We specialize in connecting medical and legal prospects with practices through search engines, social media, email marketing, websites, and more.

We are committed to diversity and inclusion as we understand and value its importance to our success. Our team thrives upon our employee's unique experiences to propel creative solutions, so we aspire to continue building upon our diverse team to include groups that are traditionally underrepresented. We strongly encourage people of all backgrounds to apply.

Advice Media is a performance based and data driven company that has experienced tremendous growth within the last year, so we're excited for the opportunity to introduce new talent. Advice Media’s progressive values include transparency, teamwork, relentless effort and intellectual honesty in order to bring about the success of our clients. We encourage continuous education, career development and work/life balance while thriving in a casual and collaborative work environment. With Advice Media you will be a valued and integral member whom we will continually invest.

Summary

The Digital Marketing Account Manager acts as the primary point of contact for our clients. In this role, you will be responsible for building long-term relationships with a portfolio of clients that are mostly in the healthcare industry. Account Managers liaise between clients and cross-functional internal teams to ensure the timely and successful delivery of our digital marketing solutions.

Our ideal candidate will be familiar with a variety of digital marketing concepts, practices and procedures. Additionally, we will rely on extensive experience to plan and accomplish client and company goals. The candidate will need a sense of urgency, superior time management skills, be highly organized and efficient.

Essential Duties:

• Build long-term relationships with clients - this is primarily a client facing role
• Investigate and determine clients' wants and needs
• Plan and implement digital strategies for clients
• Optimize web content in order to improve SEO
• Present and train on social media strategies to clients
• Analyze effectiveness of digital campaigns
• Recommend, design and implement digital projects to increase their ROI
• Set up a list of KPIs to track for each client
• Prepare and present reports on their progress
• Keep up-to-date on trends within the industry applying in their day-to-day activities
• Responsible for regular communication with internal and external teams

Skills:

• In-depth knowledge of online marketing tools and technology
• Excellent understanding and knowledge of social media platforms
• Ability to Multitask
• Work in a Fast-Paced Environment
• Great interpersonal and communication skills

Qualifications:

• 2+ Years of Account / Client Management Experience
• 2+ years experience with SEO/SEM and CRM software
• Working knowledge of WordPress and HTML
• Experience with GSuite Products (Google Analytics, Google My Business, Google Docs/Sheets)
• Degree in Marketing, Advertising, or related education preferred
• Experience with photo editing preferred (Photoshop, Pixelmator, Canva, PicMonkey)
• Project Management Experience (Preferred, Not Required)

Travel Requirement

• May require occasional local or national travel (less than 5% of the time)

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer (90% at desk, 10% of time walking)
• Will work in office environment using typical office equipment (computers, keyboards, printer, etc.)
• Ability to lift up to 30 lbs

Benefits + Compensation

• Full time, 36k-45k Salaried, Exempt position
• Employer Paid Plans: Medical (80%), Vision, Life, Long Term Disability and AD+D Insurance
• Voluntary Plans: Dental, Short Term Disability, Critical Illness, Hospital Indemnity, Accident and Pet
• 401(k) Plan with Company Match
• Employee Assistance Program (mental health services, financial/legal consultations and more!)
• Casual Dress and Fun Work Environment (Pool/Ping Pong, Beer Fridge, Espresso Machine, etc.)
• Unlimited Paid Time Off + 10 Paid Holidays; Office Closes Early on Fridays
• Monthly Company Lunches, Quarterly Volunteer Opportunities, Flapjack Fridays and more!
• 12 Week Maternity Leave Policy

• Advice Media does not support remote work and requires employees to report to the office.

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