Digital Asset Manager

• 3+ years of digital asset management experience working with an enterprise-level DAM system.
• Bachelor’s degree in library information science, digital media, or archival studies.

Ring is looking for a Digital Asset Manager to design, execute, and manage infrastructure and compliance measures for our digital asset management (DAM) system. This includes all digital assets such as images, videos, and audio used and prepared by the Production and broader Marketing team.

A day in the life
The Digital Asset Manager will work globally and cross-functionally across internal teams and external stakeholders to guide the digital asset life-cycle from creation to asset delivery, through archival. You will increase brand control, improve productivity, and maintain systems to the highest standards. This is a hands-on role responsible for both the systems and executional work.

About the hiring group
The Production team is made of passionate creative producers, art directors, and designers. We are brand ambassadors that define and protect Ring's imagery content through products, programs, and campaigns.

Job responsibilities

• Administer the day-to-day operations of a global enterprise-level DAM system.
• Define, implement, and manage the full life-cycle, archival, and distribution of all digital assets.
• Define, implement, and manage metadata schemas, taxonomies, and user groups.
• Develop workflows for asset ingestion, categorization, permissions management, version control, delivery, and expiration to internal and external users.
• Establish and maintain file-naming conventions and metadata standards across multiple digital asset categories.
• Own the ongoing ingestion, organization, and maintenance of the DAM, ensuring that duplicate, non-compliant, and obsolete files are deprecated in a timely manner.
• Coordinate with cross-functional teams (Marketing, Production, Product, CRM, PR, International, etc.) to build infrastructure that addresses internal and external digital asset needs.
• Manage rights-management details (internal use only, stock-licensing agreements, talent usage, etc.).
• Support internal and external teams with critical and time-sensitive digital asset acquisition requests.
• Administer and manage internal user account creation, permissions, and perform routine user audits to ensure all users follow internal compliance measures.
• Train and onboard new users to the DAM system and assist with questions from existing users.
• Manage relevant DAM vendors and suppliers.
• Manage and maintain the production and brand team’s systems and technical infrastructure. Includes system(s) stability, backups, automation workflows, upgrades, troubleshooting, and infrastructure planning.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

• Experience and clear understanding of metadata schemas and taxonomy development, file-naming conventions, database reporting, DAM governance, and rights management.
• Deep knowledge of image, video, and audio encoding formats and industry best practices.
• Experience in DAM migration and consolidation.
• Experience with Widen, Tenovos, Brandfolder, Bynder, WebDAM, AEM, Aprimo.
• Systems experience and maintenance on cloud storage, archive, SAN/NAS, and editor machines.
• Clear understanding of file conversions and recipes.
• Experience in Adobe Creative Suite, Capture One, Workfront, Wrike, Asana, Sketch, Figma, Invision, Dropbox, and Box.
• Great verbal and written communication skills with experience working across multiple teams and regions.
• Can work independently but knows how to escalate in a solutions-oriented manner.
• Experience managing other digital asset managers.
• Experience educating non-technical stakeholders.
• Experience collaborating and partnering with I.T/ InfoSec stakeholders.

About Ring Since its founding in 2013, Ring has been on a mission to make neighborhoods safer. From the first-ever video doorbell, to the award-winning DIY Ring Alarm system, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone -- while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home.