Desktop Support Technician II

eXcell has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

In order to deliver our exceptional services, we need a team of dedicated and enthusiastic, hard-working, and customer service-oriented technicians! At this time, we have an opening for a Desktop Support Tech II.

* * * Contract to Hire Opportunity * * *

Overview:

• Solve a broad range of day-to-day onsite technical issues on network infrastructure and internal desktop systems
• Customize communication, instructions, and product knowledge to the level of the individual
• Determine the most cost-effective repair to minimize customer downtime
• Prepare reports for analysis

Qualifications:

• 2+ years of related experience, or AA degree, or equivalent combination of education and experience
• A+ certification
• Solid experience and understanding of IT services and products
• Ability to transform technical IT language into terms everyone understands
• Relatable with customers and impeccable with follow-through
• Not intimidated by problems you’ve never seen before – confidence is key!
• Hungry to work hard and hungry to grow your career!

W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit www.excell.com.

Job Types: Full-time, Contract

Pay: $20.00 - $25.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute/Relocate:

• Annapolis, MD 21403 (Required)

Experience:

• Windows: 4 years (Required)
• Desktop support: 2 years (Required)

License/Certification:

• CompTIA A+ (Required)

Contract Length:

• 3 - 4 months

Full Time Opportunity:

• Yes

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Benefit Conditions:

• Waiting period may apply

Work Remotely:

• No

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Sanitizing, disinfecting, or cleaning procedures in place