Dental Practice Manager

Chapa-De invites you to consider a Dental Practice Manager career. This is your opportunity to join a passionate culture of people focused on providing high quality care to American Indians and low-income members of our communities. Our clinics also offer a fantastic work-life balance and phenomenal benefits.

Salary:

$84,800+ depending on experience!

Benefit Highlights:

• Employee annual raises when meeting or exceeding job expectations
• Employer-paid Health Insurance (medical, dental and vision): 100% for employee and 80% for dependents.
• 17 days PTO per year
• 11 Paid Holidays
• Retirement Plan with 6% match
• Fantastic work/life balance
• Opportunities for career advancement

The Dental Practice Manager is responsible for developing, revising, and implementing the Dental Department’s policies and procedures, and overseeing the dental department day to day operations, including the following dental department functions: registration of new and established dental patients; schedules; patient flow; telephones; collection of fees and insurance information; referrals; and accuracy of the patient’s demographic data.

Dental Practice Manager

• Supervise Dental Treatment Coordinators, Oral Health Care Coordinator, Referral Coordinators & Dental Administrative Assistant and conduct performance evaluations as required/requested.
• Coordinate clinic coverage for both sites and prepare monthly clinic calendars.
• Oversee maintenance of scheduling system including new provider schedules, provider schedule blocks and changes, schedule accuracy, scrubbing and optimization.
• Ensure after-hours schedules are completed and submit copies to answering service.
• Evaluate daily operations and services of the Dental Department to ensure efficient patient flow and productivity,
• Track and manage PTO requests, administrative leave and CEU used by the dental providers.
• Participate in recruitment and hiring of dental front office and support staff when needed.
• Review and respond to patient complaints related to the Dental Department
• Facilitate privileging and orientation of new dental providers.
• Participate in Performance Improvement, Dental Operations, Dental Staff, Leadership Team and Compliance Committee meetings.

Qualifications:

• High School diploma or equivalent.
• Three to five years’ experience in managing health care delivery systems.
• Ability to compose letters, memoranda, policies, and protocols.
• Knowledge of regulatory requirements of a dental clinic (i.e. AAAHC, state licensing, OSHA).
• Ability to multitask, make independent decisions, communicate with tact and diplomacy in difficult situations.
• Strong organizational skills, including ability to plan, implement and follow-up.
• Computer literate.
• Travel to both Grass Valley and Auburn locations
• Current and in good standing: CDL, vehicle insurance and DMV report.

** Must have received or be willing to receive the COVID - 19 vaccine before date of hire to be considered for employment. This includes the booster shot, when eligible.

Indian Preference. Preference in filling vacancies will be given to qualified Indian applicants in accordance with the Indian Preference Act (Title 25, U.S. Code, section 472 & 473). In other than the above, Chapa-De Indian Health Program, Inc. is an Equal Opportunity Employer.

About Us: Chapa-De is a non-profit community outpatient health center with a mission to advance the health and well-being of American Indians and low income individuals living in our communities by providing convenient access to high quality, compassionate care. With clinics located in Auburn, CA and Grass Valley, CA, we have multidisciplinary health care teams that provide a broad spectrum of services including adult and pediatric primary care, nutrition and health education, women's health services, dental care, orthodontia, mental health and substance abuse counseling, psychiatry, optometry, and pharmacy.

As an Equal Opportunity Employer, Chapa-De recognizes that our strength lies in our people.

We are committed to the principals of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is the intent of Chapa-De to maintain a work environment free of harassment, discrimination, or retaliation because of age, race, religious creed, color, national origin, ancestry, physical disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, sexual orientation, military or veteran status, or any other status protected by federal, state or Local laws. We are dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.

Chapa-De provides reasonable accommodation to enable qualified individuals with disabilities to perform the essential functions. Please tell us if you require a reasonable accommodation.

Post job offer: pre-employment physical, pre-employment drug screen, TB test, proof of COVID-19 vaccination and annual flu shot (during flu season) are required as a condition of employment. Additionally, your authorization to release information for criminal background check is a contingency for an offer of employment.