Dental Front Desk Receptionist

We are LIC Dental Associates, a private boutique FFS practice in beautiful Long Island City. We have been helping the residents of LIC smile confidentially for the past 7 years! We are a highly specialized dental practice consisting of 6 doctors (3 specialist and 3 general dentist).

Our mission and core values are: forward thinking, personalization, prevention, respect, transparency and excellence. We strive to achieve these core values everyday in our interactions with our patients, community and staff members.

Our perfect candidate will have a dynamic personality, with strong skills in communication and problem-solving. We are looking for staff members that are excited and want to be part of the ever evolving field of dentistry.

Qualifications:

- Minimum 3 years of experience in a dental / medical setting

- Friendly & professional demeanor

- Customer-service experience

- Organizational skills- strong attention to detail

- Ability to create systems such as filing systems, patient flow plans, and more

- Familiar with dental terminology, insurance, and dental codes

- Desire to grow your career in dentistry- willingness to go above and beyond for our patients

- At least two year experience with dental office front desk duties

Responsibilities:

- Perform all check-in and check-out tasks, including payment collections

- Manage online and phone reservations

- Inform patients about payment methods and verify their credit card data

- Welcome patients upon their arrival and escort to treatment rooms

- Provide information about our practice, available services and amenities

- Knowledge of dental insurance plans and CDT codes

- Knowledge of third party financing companies such as care credit

- Knowledge of dentistry and treatment planning

- Confidentially discuss finances with patients

- Present treatment plans and finances to patients

- Insurance verification and claims processing

- Respond to patients complaints in a timely and professional manner

Our office is a positive and friendly environment, and we're looking for someone to help us maintain this feeling.

Learn more about us at www.licdentalassociates.com

Job Type: Full-time

Pay: $24.00 - $30.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Long Island City, NY 11101: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dental office: 3 years (Required)

Work Location: One location