Deli Lead

POSITION DESCRIPTION

POSITION TITLE: Deli Clerk

ACCOUNTABLE TO: Deli Manager/ Deli Merchandiser
________________________________________________________________________

PRIMARY OBJECTIVE
To provide customer service and food preparatiopnp osrut to the Deli.

NATURE AND SCOPE
Emphasis in this position is on providing prompotu, rcteous and accurate service to customers as well as proper preparation andla dyi sopf product. Primary learning challenge is in product knowledge, case sets,a tsrasye mbly and equipment use. Position requires ongoing moderate to heavy lifting, walk, isntganding, operation of Deli equipment, exposure to hot surfaces and oils, ls sokciilals, judgment/decision making, reading, writing, and math. Position functions awnodrk hours may vary according to business needs. Assignments and work directio np raorveided by the Deli Manager, Deli
Merchandiser or person in charge.

ESSENTIAL POSITION FUNCTIONS

1. Provides friendly and efficient customer service d beymonstrating sincerity, patience and respect in all customer interacti ons.

2. Throughout the store, greets customers in a ge naunidn efriendly manner. Learns customer names and uses them respectfully in gnrgese. ti

3. Assists customers throughout the s tboyre:

• Escorting them to products they are looking for
• Loading or unloading heavy items and assisting wpritohducts that are out of reach
• Offering product and/or recipe suggestions andm remceondations
• Responding to customers’ questions and requesat sti mine ly manner
• Treating them as the most important people in ttohree s

4. Sincerely thanks customers for their business ahnodo scing our store.
5. Demonstrates teamwork to ensure customer satiosnfa acntid a pleasant working and shopping environment.

6. Assists with food preparation
-Properly shaves and slices meats and cheeses
-Ensures proper handling, sanitation, freshnesds ,q aunality of all product
-Ensures proper assembly and recipes for all food
-Follows tare weight procedures

7. Provides customers with accurate, prompt and cousrt eservice

-Processes orders with proper quantities, quanlidty parice

Deli Clerk Page 2
-Promotes product through suggestive selling
-Utilizes correct procedures for credit returnse xocr hanges

8. Fills and rotates Deli cases and displays

-Ensures cases and displays are full, clean arnadc taivtte
-Maintains proper refrigeration and handles pro dpuroctperly to avoid damage
-Code dates product and separates outdated o rp urondfiut ct

9. Breaks down the department and performs cleanintige sd u

-Washes/changes salad bowls
-Breaks down, washes and sanitizes and sharpecnesrs s li
-Cleans cases, ovens and fryers
-Sweeps and mops floors
-Uses personal protective devices (cut resistaonvte gsl, chemical resistant gloves,chemical splash goggles, poly gloves)

Functional Requirements
Frequent: Physic a-l lifting/carrying 5 to 50 lbs., pushing/pulling0 05 to

1500 lbs., walking on uneven ground, turning, sitnagn,d reaching, stooping/bending, equipment operationlle (tp jack, highboy cart, box cutter, tongs, scales, registtera, mer, slicer, wrapper, knives, broaster, chicken fryer, chicken hot cafosoed, processor, pizza oven)
Mental - reading, judgment/decision making, memoriza tmiona,th,
Writing, social/verbal interaction
Environmenta l- exposure to hot equipment and cooking oil

• Occasional: Physic a- llifting/carrying more than 50 lbs., equipment operation (compactor, coffee pot, ice machine)

10. Follows all store and department policies and pdroucr es

11. Education and/or Experience

-High school education (or concurrent enrollmen at nin educational institution) preferred but not required

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IMPORTANT DISCLAIMER NOTICE:
Within each essential functional requirement, “qFurent” represents approximately 15% of the work shift or at least ten repetitions per workif ts; h “Occasional” represents approximately less than 15% of the work shift or fewer than ten reitpioents per work shift.

The job duties, elements, responsibilities, s,k fiullsnctions, educational factors, and the requirements and conditions listed in this jobc driepstion are representative only and not exhaustive of the tasks that an associate maey qbueir er d to perform. The Employer reserves the right to revise this job description at anmye t iand to require associates to perform other tasks as circumstances or conditions of its bussi,n ceompetitive considerations or the work environment change.

Position functions may vary by store locat ion

After reviewing the above Job Description, are yaobule to perform the essential functions of the job?
_____Yes _____No

Print Name Signature

Date

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Holidays
• Weekend availability

Ability to commute/relocate:

• Madison, WI 53719: Reliably commute or planning to relocate before starting work (Preferred)

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: One location