Data Entry Clerk

Temporary Part Time Data Entry Clerk

Monday – Friday 1:00PM – 5:00PM

6 month contract

Join a 103 Year old and growing electronics and technology company based in Harrisburg, PA that offers an employee stock ownership plan, competitive pay, an excellent benefits package and paid time off to volunteer in the community.

• We are empowered by our employee co-owners who provide the industry’s best service and we promote a collaborative culture.
• We feel strongly about giving back to the community and promoting sustainable, eco-friendly business practices.
• We offer an Employee Stock Ownership Plan, Paid Time Off, Medical, Prescription, Dental and Vision benefits as well as Gym Reimbursement and Tuition Assistance.
• As a D&H Co-Owner you receive numerous discounts on services.

We are looking for a Temporary Part Time Data Entry Clerk to support our Business Operations Department.

Responsibilities

• Grow current software and licensing customer base by working with customers, D&H sales reps and the vendor.
• Remain customer-facing and sales rep-facing for all questions.
• Responsible for all aspects of software growth including renewals, vendor SPA’s, Open Licensing, Cloud, and customer/vendor satisfaction.
• Make proactive customer contacts daily to grow sales volume & breadth of software products at D&H.
• Drive daily focused outbound calls as well as replying to direct and License desk emails.
• Recruit resellers into Vendor Partner program and any other campaign approved by the vendor and management.
• Manage lead development, follow-up and closure; Provide support necessary to develop leads and follow them to closure.
• Develop and remain knowledgeable on core product groups (Cloud, Productivity, Server, Security, Back up) and be able to demo and present value prop on each.
• Establish strong relationship with customers and sales teams.
• Target decreasing customers and increase Software sales.
• Build an understanding of Vendor programs, product offerings and key competitive products.
• Attend specific trainings with D&H and vendor personnel and online, as needed or required.
• Answer phone and respond to all customer and vendor requests.
• Identify market and product gaps and communicate findings to D&H and vendor management.
• Manage vendor catalog for product additions, deletions and price changes.
• Place vendor purchase orders, return requests and rebates.
• Manage vendor confirmations, forward to sales rep/customer as needed.

Requirements

• Education

o College education preferred.

• Experience

o 1 to 3 years office experience.

Why Should You Apply?

• Opportunities for growth and development
• Great benefits
• Competitive industry pay
• Excellent Work/Life Balance

EOE