Data Analyst - UHC C&S Ben Ops - US Telecommute

We'll put you in the driver's seat on vital projects that have strategic importance to our mission of helping people lead healthier lives. Yes, we share a mission that inspires. We need your analytical talents and business discipline to help fuel ours. It's the opportunity to do your life's best work.(sm)

As the Data Analyst, you will act as the Analytical expert to support Billing & Enrollment operational reporting and analytics, planning, forecasting, and process improvements. You'll work closely with business leaders to develop innovative analytic solutions, create actionable insights and drive better decisions and performance to help Billing & Enrollment fulfill its mission.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Responsible for analytic activities including developing critical reporting
  • Eligibility and membership file processing
  • Enrollment Reconciliation
  • Operations Reporting & Analysis – inventory /work queue reporting, process issue remediation, late enrollment penalty reconciliation, root cause analysis, escalated member issue requests & research, etc.
  • Support REEFIT processes (Roster, Enrollment & Eligibility Intake Team)
  • M&R collections Call Center Reporting & Analysis (key metrics, billing delinquency reporting, campaign results reporting, Call Center files processing, etc.)
  • Employer Group Reporting & File Processing
• Develop automation solutions to improve B&E processes including (but not limited to)
  • Import & export data feeds
  • PCP Reconciliation
  • Eligibility audit files creation
  • Analytical Self-Service Dashboards
  • Datamart /data warehouse /data integration
• Design analytic solutions to support B&E key MBO metrics (Days Sales Outstanding, Fulfillment TAT, etc.) and Star Rating Performance (Voluntary Disenrollment)
• Develop visionary and creative analytic solutions to measure business performance; identifies / quantifies drivers, risks and opportunities and defines solutions to mitigate risks and leverage opportunities

Competencies:

• Self-starter with an engaging leadership style, solid influencing and facilitation skills that will quickly develop relationships across the organization while building a collaborative work environment.
• Analytic thought leadership with skills in developing innovative and creative analytic solutions to complex problems
• Strong business acumen and critical thinking ability
• Strong problem-solving skills with the ability to anticipate, identify and diagnose problems and make recommendations
• Candidate must be goal-directed, persistent and driven to achieve positive results. Is positive influence on others and deals well with setbacks. Identifies integration issues, removes barriers and tracks project status in order to obtain desired results.
• Detail orientation - getting "into the trenches" to evaluate all aspects of operations. Pivotal to success will be the ability to take a hands-on approach to getting the information needed and driving effective and lasting change
• A people leader with strong ability to develop relationships/influence across functional teams that work across multiple business units.
• Serve as a strong coach and will foster career development of team members.
  

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree in Business, Computer Science, Mathematics, or related field
• 2+ years of experience utilizing SQL and/or relational database tools
• 2+ years of experience utilizing SAS Enterprise Guide
• 2+ years of experience in reporting & analysis, data management & reconciliation
• Ability to demonstrate key successes on business solutions derived from analysis and deep learning
• 3+ years of work experience in a corporate setting, preferably healthcare based corporation (MCO)

Preferred Qualifications:

• Proficiency with Tableau / Talend / Crystal Reports
• Previous experience with advanced analytical tools (Python)
• Previous experience with Healthcare Exchange / Marketplace / Medicaid / Medicare
• Experience in data process map, workflow, user acceptance testing, and database management
  

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can do your life's best work.(sm)

Colorado Residents Only: The salary range for Colorado residents is $64,800 to $116,000. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Data Analyst, Data Management, SQL, SAS, Telecommute