Customs Brokerage Supervisor

Come join the Customs Brokerage team in our Atlanta branch!Your RoleThe Customs Brokerage Supervisor is responsible for the timely for the correct filing of entries with US Customs and Border Protection and the ultimate delivery of goods to our customers. The CB Supervisor will oversee and participate in the daily operations.Your Responsibilities

• Adhere to, train and advise team in areas of Customs Brokerage Regulations.
• Monitor team performance against Company standards and department goals; regular audit of shipment documents and accounting.
• Monitor problem files and implement corrective action when needed.
• Issue work instructions to team members to ensure timely and orderly file flow including release, billing, and auditing.
• Monitor staff training needs; identify and develop training objectives.
• Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved.
• Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.
• Escalate any unresolved issues or risks before they materially impact K+N.
• Work closely with other departments and branches to deliver high level of service to customers.
• Monitor, document and follow up on post entry work to identify areas of concern for the customer or K+N and file corrective actions if necessary.
• Monitor and resolve financial discrepancies which are reported on the Duty Exception Report and Forwarder Sub ledger.
• Perform other duties as assigned.

Your Skills and Experiences

• Ability to work with demanding deadlines in a high pressure environment.
• Proven analytical and problem solving skills.
• Excellent communication skills, both verbal and written.
• Excellent team building skills and work independently.
• Good planning and organization skills; ability to multitask and be a self-starter.
• Proven reliability.
• MS Word, Excel, PowerPoint and Outlook experience required.
• Organization skills, project management (prioritize, plan, assign and control) and ability to work under pressure and meet deadlines

Good Reasons to JoinWe offer competitive compensation, a comprehensive benefits package employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment