Customer Support (Full-Time)

at Blip Billboards

Orem, Utah

*FULL-TIME HOURLY POSITION (Remote)*

About Blip

Blip allows small- and medium-sized businesses to achieve greater advertising flexibility, geographic reach, mass visibility, and more campaign control than ever before. No contracts or minimums for billboard purchases means anyone with a desire to grow their brand and a few dollars can have their own billboard ads. Businesses who advertise with Blip have access to 1500+ billboards across the United States and Canada, and because they only pay per blip, they have the flexibility to diversify when, where, and how they are seen. Additionally, we have launched a second product, Adkom, that offers larger clients a guaranteed billboard purchasing option. For more about our product, visit our website.

Blip has established a transparent, diverse, and positive work culture. We look for people who are intelligent and motivated to together embody our company values: relationships over transactions, abundance, not scarcity, long-term focus, creating value, and performance over ceremony.

Job Description

Let us tell you about the job:

• Respond to advertiser needs (via phone, chat, and email) in a timely manner.
• Support and retain advertisers for the Blip marketplace.
• Manage information requests from agency partners.
• Demo Blip products for advertiser benefit.
• Develop support strategies and processes to increase advertiser happiness.
• Collaborate with team to solve unforeseen challenges.

What you will need to accomplish the job:

• Excellent written and oral communication skills.
• Desire to learn and grow even in everyday routines.
• History of collaborating well as part of a team.
• Experience in tech customer support is a plus