Customer Service Specialist I

At Gate City Bank, we invest in the best people.driven people, compassionate people, creative people…people like you! We invest in the best team members because it's what's best for our customers.

Location
Customer Service Center
Job Description:
Gate City Bank is excited to be hiring a part-time Customer Service Specialist at our Fargo Customer Service Center. This position offers opportunity for advancement with a progressive self-development program. The primary responsibilities of this position include:

• Provide customer service over the phone to customers including information on accounts, rates, products and services

• Process transactions such as online banking, ATM card, and general account questions

• Participate in a fast paced, high energy, collaborative work environment.

• Provide "Brilliant at the Basics" customer service while answering a high volume of incoming calls

Qualified candidates will have excellent computer skills; excellent customer service skills including written and verbal communication; ability to complete multiple tasks; and working knowledge of Windows, Internet and Microsoft Office.

Hours available:
8a-2p variable with rotating Saturdays

EOE/including Disability/Vets
Member FDIC

Job Type: Part-time