Customer Service Representative Palm Springs Animal Hospital

  • Full-Time
  • Palm Springs, CA
  • Pathway
  • Posted 3 years ago – Accepting applications
Job Description
It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.
Palm Springs Animal Hospital is hiring an experienced Customer Service Representative to join our amazing team!

At Palm Spring we pride ourselves on offering a comfortable, friendly, and respectful work environment. We operate in parallel with our core values and hold each other accountable. We celebrate birthdays, pregnancies, milestones, and major life accomplishments! We invest in our staff and offer professional growth and development options for all levels.

The CSR is responsible for overseeing the schedule and staffing needs of the CSRs, handling client complaints, training and cash office duties. Our ideal candidate enjoys working with people and diverse clients and is caring, friendly, and efficient. Creates a warm and welcoming impression. Remains professional and courteous while handling multiple tasks with many interruptions.

Our ideal candidate:
Recent experience as a veterinary receptionist or medical office receptionist
Exceptional customer service and communication skills
Is self-motivated and able to work independently
Is a great team player
Has experience with answering multi-phone lines
Has basic knowledge of Microsoft Office
Is familiar with standard office equipment

Responsibilities include, but are not limited to:
Telephone communications
Client Relations
Hospitality
Computer use and Maintenance
Client Education
Procedures and Protocols
Record Keeping and Filing
Patient Admit and Discharge

We offer competitive benefits not only for you but for your pets too! Full-time employees are eligible for BlueCross BlueShield medical/vision/dental, 401k, paid parental leave and PTO/sick time. We also honor 6 paid holidays which are paid at a rate of 2.5x regular shift for those who work a holiday shift.

Please visit our website https://www.palmspringsanimalhospital.com/ to learn more about Palm Springs Animal Hospital! Please send resumes to lee.pitts@pathwayvets.com , serious applicants only, please.

Apply today! We look forward to hearing from you

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

All candidates applying to positions in the state of California must undergo additional background screening prior to being selected.
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