Customer Service Representative

Customer Service Representative

Range from $10 - $20 / hour

(California $15 - $23 / hour)

Do you enjoy working in customer service? Are you interested in the finance industry? If so, we have the job for you!

We are hiring a Customer Service Representative who can provide excellent customer service, who wants to grow with the company.

We offer:

Full time employment at a competitive wage and incentives for great salesmanship

Medical/Prescription, Dental, Vision, life insurance and much more for full time Team Members

401(k) plan including company match

Job Responsibilities:

Ability to always remain professional and courteous with customers

Verify customer information and process loans

Evaluate and process loan applications

Check cashing transactions after following verification procedures

Communicate effectively with customers providing excellent customer service

Provide customer with recommendations about short term financial needs

Adhere to all company policies, procedures, and customer confidentiality requirements

Create a positive, respectful, environment among peers, superiors, and customers

Some of the Customer Service Representative Requirements:

Providing excellent communication and interpersonal skills

Extreme attention to detail and ability to multitask

Ability to work in a fast-paced environment and metric driven environment

Contacting customers to assist getting their accounts on track

Excellent attendance record

To be considered, you must meet the following qualifications:

Must be 18 years of age or older

High school diploma/GED required

Previous cash handling experience is preferred

Minimum 1 year experience in retail, financial or service industry

Must be able to work occasional nights, holidays, and weekends

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.