Customer Service Representative

The desired candidates will have experience interacting with customers via telephone, email, online chat, or in person to provide support and information on products or services. Other duties will include:

• Collect and enter orders for new or additional products or services.
• Fields customer questions and complaints; when the issue is beyond the representatives knowledge, forwards to the assigned specialist or other appropriate staff.
• Ensures that appropriate actions are taken to resolve customers problems and concerns.
• Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
• Performs other related duties as assigned
• $1000 bonus at 90 days
• Basic knowledge of MS Office is a plus

Job Type: Full-time

Work Location: Multiple Locations