Customer Service Representative
- Full-Time
- Flemington, NJ
- Fred Beans Automotive Group
- Posted 4 years ago – Accepting applications
Job Description
Immediately hiring a Customer Service Representative for our Hyundai Dealership located in Flemington, NJ.
The Customer Service Representative position with provide you with the opportunity to advance your customer service skills and learn the internal operations of the Automotive Industry.
Greets all walk-in customers in a professional and courteous manner.
Answer and directs all phone traffic in a polite, courteous and cheerful manner.
Explain FRED BEANS repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
Educate customers on FRED BEANS CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).
Perform follow-up sales calls
Maintain the front office and customer reception areas.
Skills necessary to be successful in this role require the following;
Customer Service Background preferred but not required
Must be available to work flexible hours.
Ability to use computer programs and phone systems.
Apply to this Job
The Customer Service Representative position with provide you with the opportunity to advance your customer service skills and learn the internal operations of the Automotive Industry.
Greets all walk-in customers in a professional and courteous manner.
Answer and directs all phone traffic in a polite, courteous and cheerful manner.
Explain FRED BEANS repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
Educate customers on FRED BEANS CSI/NPS survey (kept informed, customer service, quality of repair and on-time delivery).
Perform follow-up sales calls
Maintain the front office and customer reception areas.
Skills necessary to be successful in this role require the following;
Customer Service Background preferred but not required
Must be available to work flexible hours.
Ability to use computer programs and phone systems.