Customer Service Representative - Flex Schedule Program
- Full-Time
- Kenansville, NC
- Superior Plus Propane
- Posted 3 years ago – Accepting applications
Are you customer service oriented and enjoy a fast paced environment?
Are you looking for an opportunity to work less throughout the year by being able to enjoy 3 months off WITH Benefits?
Superior Plus Propane is currently seeking a highly motivated, customer focused, Customer Service Representative whose role is to answer incoming calls from customers, contact existing and future customers, educating and providing customers with information on our products and services, and professionally and efficiently handling complaints and working with customers to resolve in a positive manner.
Primary Responsibilities:
- Professionally handle incoming requests and calls from customers while ensuring that issues are resolved accurately and promptly.
- Assist and support walk in customers at location.
- Contact customers to answer inquiries, resolve concerns and create new business.
- Process orders and complete forms/applications as required to fulfill customer requests
- Assist sales team with incoming requests and outbound notification for new services and products
- Support additional CSC needs and requirements as assigned
Education and Experience:
- High school diploma or equivalent, or equivalent experience
- The ideal candidate will have 2 years of Customer Service experience in a high volume call center/customer service experience
- Pleasant disposition and the desire to help others is a must
Compensation/Benefits:
Competitive compensation based on your experience and annual increase based on performance
Employee Optional Benefits EMPLOYER Provided Benefits:
- Variety of Medical Plans to fit all needs - Basic Life Insurance
- Dental - Short Term Disability
- Vision - Employee Assistance Program
- 401k Program - Long Term Disability
- Flex Spending - Profit Sharing Program for all Employees
- Tuition Reimbursement